• Responsible AI Advisor

    Microsoft Corporation (Raleigh, NC)
    …of inclusion where everyone can thrive at work and beyond. **Responsibilities** + **Seller Support & Escalation Handling:** Provide Tier 2 advisory support ... AI Advisor** , you will act as a trusted support partner to our sales and solution sales teams...involving AI. Your role is to provide second-line advisory support , helping sellers navigate ethical, regulatory, and compliance considerations… more
    Microsoft Corporation (09/30/25)
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  • Escalations Representative 2 - Contingent

    TEKsystems (Charlotte, NC)
    Job Title: Escalation Support Specialist Location: Charlotte, North Carolina Industry: Financial Services / Brokerage About the Role We are seeking a ... detail-oriented and customer-focused Escalation Support Specialist to join our team. This role is ideal for individuals with prior brokerage or FINRA experience… more
    TEKsystems (09/23/25)
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  • Lead Escalation Specialist- Registered

    Wells Fargo (Charlotte, NC)
    …to grow. Join us! **About this role:** Wells Fargo is seeking a Lead Escalation Specialist- Registered **In this role, you will:** + Lead the review of complex ... in long-term planning for the executive offices requiring registered support + Review and analyze complex, multi-faceted, longer-term business, operational,… more
    Wells Fargo (09/25/25)
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  • Escalation Associate

    Wells Fargo (Charlotte, NC)
    …to grow. Join us! **About this role:** Wells Fargo is seeking an Escalation Associate **In this role, you will:** + Research and resolve escalated inquiries ... as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong… more
    Wells Fargo (09/30/25)
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  • Manager, IT Infrastructure and Networking

    ISC2 (Raleigh, NC)
    …management processes, ensuring auditability and business continuity. + Provide Tier 3 escalation support and guide resolution of complex technical issues. + ... Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure...+ Participation in 24x7 on-call rotation as an executive escalation point. + Flexibility for extended or non-standard hours… more
    ISC2 (09/27/25)
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  • Client Partner, Senior Director

    Acxiom (Raleigh, NC)
    …+ Act as the key interface between the client and all relevant Acxiom product/ support teams. + Escalation point for status, issues, problems and feedback to ... account performance, identifying and communicating opportunities for additional Acxiom support . Develop the business by identifying and selling additional services… more
    Acxiom (09/30/25)
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  • Advanced Practice Provider

    Actalent (Durham, NC)
    …OR responsibilities) + Collaborate with a 24/7 in-house attending physician team for support and escalation Essential Skills Experience: + Preferred: 2+ years in ... + Clear pathways to leadership roles + Structured mentorship and support for career advancement Work Environment Work in a high-acuity Pediatric-Cardiac… more
    Actalent (09/27/25)
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  • Sr. Customer Success Architecture

    IBM (Charlotte, NC)
    …as a specialized domain expert inHashiCorp's products and the surrounding ecosystem and support an escalation path to progress strategic renewals across the ... entire customer journey * Partner with Customer Success Engineers to identify and manage customer risks and opportunities as they relate to product adoption, renewal and expansion * Work with Value Engineering to build assets that matter, HVDs and valuable… more
    IBM (08/26/25)
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  • Account Executive (Southeast)

    Verint Systems, Inc. (Raleigh, NC)
    …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
    Verint Systems, Inc. (08/08/25)
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  • Account Executive

    Verint Systems, Inc. (Raleigh, NC)
    …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
    Verint Systems, Inc. (07/15/25)
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