- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …calls, investigations or written responses to appropriate resources including Field Service, Escalation Support Teams and/ or Quality Assurance. + Effectively ... solutions and services in more than 110 countries and regions. The Technical Support Specialist (TSS) for the Grifols DxCTS (Diagnostic Customer Technical Support… more
- GE Aerospace (Asheville, NC)
- …best practices to optimize resource utilization and reduce waste **Specific Duties** ** Support Prioritization and Escalation :** + Assist in identifying and ... Summary** The Composites Obeya Leader - GE9X Rate Attainment will support the Value Stream Integration Leader in driving cross-functional integration,… more
- TD Bank (Charlotte, NC)
- …support to the development and testing teams to resolve data issues, including escalation support on critical issues + Supports partners and stakeholders in ... Data Lead (KYC Engineering) is responsible for the design, development and support of the KYC Platform coordinating with multiple development teams across the… more
- Wells Fargo (Charlotte, NC)
- …configuration, day-to-day infrastructure and operations management, troubleshooting of issues, and provide escalation support for issues from our 1st and 2nd ... level support teams. + Be required to occasionally work on-site...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- Bank of America (Charlotte, NC)
- …features based on their knowledge of design/architectural patterns + Level 3 production support escalation for Application Support + Technical Lead for ... review for AEGIS monthly & integrated releases + Provides release weekend support and leadership as needed **Responsibilities:** + Designs, develops and is… more
- Logitech (Raleigh, NC)
- …internally and externally at trade, channel, customer and online events. + Work with support escalation engineers, partner support channels, and our internal ... intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there… more
- NetApp (NC)
- …is an advanced technical role that involves leadership, coaching, mentoring and escalation management for our Cloud products. This role provides advanced technical ... support to customers, customer support personnel, and...+ Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. + Conduct extensive troubleshooting of… more
- Verint Systems, Inc. (Raleigh, NC)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Verint Systems, Inc. (Raleigh, NC)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- US Foods (Zebulon, NC)
- …and tracking log - includes approval process, 30/60/90-day tracking follow-up, etc. + Support PSSA/COM with escalation requests for proprietary SKU tying + Enter ... Serve as escalation point of contact for RSC inquires + Support PSSAs/COMs with sourcing/market baskets/special pricing requests. + Gatekeeper of all COM related… more