- Wells Fargo (Morehead City, NC)
- …interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures + Support customers and employees in resolving ... performance management process and tools + Perform operational and customer support tasks + Provide excellent customer service, engage customers in conversations,… more
- Ryder System (Raleigh, NC)
- …operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective ... Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide… more
- Eaton Corporation (Arden, NC)
- …development and deployment of organizational strategy. * Provide team with customer service escalation support . * Review team metrics, provide analysis, and lead ... a fantastic opportunity to manage tier 1 and tier 2 technical support personnel, while driving continuous improvement and customer-centric outcomes. The expected… more
- UNC Health Care (Hendersonville, NC)
- …support staff to ensure cohesive care delivery. + Provide crisis intervention and de- escalation support as needed. + Maintains a working knowledge of North ... environment, the clinician provides ongoing care management and clinical support through comprehensive assessment, care planning, implementation, and continuous… more
- UNC Health Care (Hendersonville, NC)
- …support staff to ensure cohesive care delivery. + Provide crisis intervention and de- escalation support as needed. + Maintains a working knowledge of North ... environment, the clinician provides ongoing care management and clinical support through comprehensive assessment, care planning, implementation, and continuous… more
- C&W Services (Battleboro, NC)
- …frequency drives, and electrical distribution systems. + Act as first level escalation support for the control system technician teams. Appropriately escalate ... and more. The CSL is depended upon to provide support to the Operations and Maintenance team through the...downtime situations to vendors or headquarters for support to restore equipment operation. + Apply subject matter… more
- Eliassen Group (Raleigh, NC)
- …under Divya Kalra's leadership. + Provide proactive communication, documentation, and escalation support . + Support cross-functional collaboration across ... Treasury, Finance, and Technology teams. **Experience Requirements:** + Must have experience with Kyriba Treasury Management System + Kyriba platform expertise + Treasury and Finance systems knowledge + Roadmap management + Requirements gathering and analysis… more
- Iron Mountain (Raleigh, NC)
- …program and seamlessly transitioning the customer to field operations and Help Desk support with established escalation procedures. + Supports and promotes Iron ... Mountain core values. **Knowledge, skills & education:** + Requires 10 plus years of proven project management experience in a matrix environment. + Bachelor's degree in Management or related field preferred or equivalent work experience. + PMP Certification.… more
- Truist (Raleigh, NC)
- …software development team + Ability to work occasional nights and/or weekends to support deployments and incident escalation . + Experience w/Build tools such as ... following job description:** Deliver technically complex solutions. Perform system integration support for all project work. Consult and partner with the business… more
- Regions Bank (Charlotte, NC)
- …+ Analyze trends and generate insights to inform product adjustments or escalation needs. + Support business case development, forecasting, and ... role will directly manage the Checks solution and vendor relationship and indirectly support a broader range of inbound and outbound money movement capabilities. The… more