- TD Bank (Charlotte, NC)
- …functions. This role performs these monitoring functions, including the escalation of identified trades, trends/patterns, and flagged electronic communications. This ... the Bank, those we serve, and the economies we support . We are guided by our vision to Be...conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we… more
- GE HealthCare (NC)
- …customer locations and occasionally from home office. To provide onsite customer support , candidate needs to reside in the Winston-Salem/Greensboro NC area. GE ... parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region...as needed, and work closely with region and national support to define and implement corrective action plans to… more
- Truist (Whiteville, NC)
- …of each call, ensuring that clients receive the highest level of service and support . Serve as the primary point of contact for the Consumer & Small Business ... Banking branches, regional and internal support departments regarding branch/compliance/system policies by providing comprehensive service...may change from time to time. 1. 1st Level Escalation POC for TCC & Branch Teammates that require… more
- Citigroup (Charlotte, NC)
- …Description:** The Compliance Product Officer for Enterprise Workforce Management will: + Support Second Line of Defense (2LoD) on the execution of challenge, ... BAU activities related to Article X workforce management programs. + Support control/design challenge reviews of key program elements (eg, develop templates,… more
- UNC Health Care (Chapel Hill, NC)
- …reality orientation, participates in behavior modification plans/therapy, provides informal support therapy to patients/families, provides verbal de- escalation ... top tier employee satisfaction rating! *This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000… more
- Novant Health (Winston Salem, NC)
- …members, "curbside" consults related to managing challenging patients, and crisis de- escalation . The CHP, in addition to patient facing responsibilities, provides ... invaluable non-billable services that support the multidisciplinary team and cardiology patients. These can...and system issues, and clinical and emotional debriefing and support meetings after the dea th of an LVAD… more
- Stryker (Raleigh, NC)
- …reporting, new hire training, team building, employee engagement, capacity and customer support coordination. Adheres to quality standards and policy to ensure team ... Specialist(s) proficiency. Facilitates on-going training as required + Provides support to Integration Manager on planning, scheduling, and resource allocation… more
- Percepta (Asheville, NC)
- **Description** At Percepta, we bring first-class service across each market we support . As a **Concierge Customer Service Representative** working from home in ... to some of the most beloved automobile brands in the world. We support luxury customers by creating relationships based on understanding customer needs, concerns,… more
- Reckitt (Wilson, NC)
- …adherence to HSE standards, conduct monthly BSOs with actionable feedback, and support audits with timely CAPA closure. + Escalate incidents immediately with ... optimize performance. + Monitor KPIs like OEE and yield, ensuring timely escalation and resolution of production line inefficiencies. + Manage department cost… more
- Ralliant (Raleigh, NC)
- …a key contributor to enterprise cybersecurity incident response, providing forensic support for endpoint, identity, and cloud-based investigations. + Lead evidence ... Operate and enhance DLP technologies including Microsoft Purview and Zscaler DLP; support alert triage, policy tuning, and response coordination. + Collaborate with… more