- Datavant (Raleigh, NC)
- …Ensure high levels of client satisfaction and retention + Serve as an escalation point for client issues, ensuring issues are resolved quickly by leveraging ... between clients and internal teams (eg, Product Development, Sales, Technical Support , etc.) + **_Operational Excellence_** + Proactively engage clients and provide… more
- Anywhere Real Estate (Charlotte, NC)
- …and procedures. + Oversee and manage direct reports, providing guidance, support , and performance evaluations to ensure team effectiveness and alignment with ... needed. + Acts as a first point of contact with issue escalation , alerting appropriate stakeholders when necessary. + Reviews performance of ecosystem, including… more
- Ensono (Raleigh, NC)
- …cost reduction. + Develop a holistic understanding of client's environment and Ensono support model. + Assist in the development and execution of service improvement ... the client environment. + Participate in Major Incidents, particularly as an escalation point for significantly "visible" and/or prolonged outages. + Participate in… more
- Dairy Farmers of America (Winston Salem, NC)
- **Job Description** **General Purpose** Manage and provide leadership, direction, and support to the maintenance department to ensure the effective delivery of ... associated with asset breakdowns + Ensure systems (eg, SAP) support task planning with time required, parts required, and...to achieve world class maintenance + Serve as an escalation point of contact for emergency maintenance requests +… more
- First Horizon Bank (Charlotte, NC)
- …risk management programs and other first line of defense risk activities in support of line of business growth and revenue production. The role works directly ... including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting. The role is on point… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are ... call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to… more
- Affordable Care (Morrisville, NC)
- …will drive outcomes that improve reimbursement, streamline onboarding, and support the company's growth and operational goals. **Responsibilities** **Key ... relationships with key payors. + Serve as the primary point of escalation for systemic issues related to claims, denials, authorizations, and billing. +… more
- Corning Incorporated (Charlotte, NC)
- …policies including stewardship assignments, data lineage, quality KPIs, and issue escalation . + Ensure compliance with enterprise data frameworks and applicable ... Experience with SAP Table structures, CDS views **This position does not support immigration sponsorship.** The range for this position is $158,093.00 - $217,378.00… more
- Corning Incorporated (Charlotte, NC)
- …process to reduce overall lead-times in cooperation with the businesses + Escalation point with businesses and brokers for timely imports, timely classification of ... be based in Corning, NY or Charlotte, NC. **This position does not support immigration sponsorship.** The range for this position is $115,726.00 - $159,124.00… more
- ALBEMARLE (Charlotte, NC)
- …a culture of engagement and adding value. _Issue Identification and Escalation :_ + Identify and escalate significant audit issues, collaborating with managers ... benefits package + A diverse array of resources to support you professionally and personally. \#LI-JH2 **Benefits of Joining...benefits package + A diverse array of resources to support you professionally and personally. We are partners to… more