- Lucid Software (Raleigh, NC)
- …we partner with leaders such as Google, Atlassian, and Microsoft. As a Product Support Specialist, you will be on the front lines interacting with Lucid's biggest ... closely with our APAC and EMEA teammates to help support their efforts. The majority of our communication is...areas of Product expertise and to serve as an escalation path for other members of the Customer Operations… more
- Truist (Raleigh, NC)
- …job description:** Provide first line of defense risk leadership, oversight and support for Enterprise Technology (ET) business unit segments assigned in the ... of the bank to execute on risk program deliverables. Execute and support risk program and reporting deliverables. Assist business line management with identifying,… more
- Wells Fargo (Charlotte, NC)
- …including additional screening and are required to report certain incidents. Employees support our focus on building strong customer relationships balanced with a ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation , and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Charlotte, NC)
- …order to retain their authorization to work in the United States. Employees support our focus on building strong customer relationships balanced with a strong risk ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation , and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Charlotte, NC)
- …order to retain their authorization to work in the United States. Employees support our focus on building strong customer relationships balanced with a strong risk ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation , and remediation of issues, and making sound risk decisions.… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying solutions to problems of ... Standard Operating Procedures (SOPs) for task execution, issue documentation, and escalation . + Collaborate with Tier 2/3 personnel to resolve cross-domain… more
- PNC (Charlotte, NC)
- …to contribute to the company's success. As an Operations Production Support Specialist within PNC's Midland Loan Services - Investor Reporting organization, ... In addition, Investor Reporting is responsible for various ancillary tasks that support the monthly reporting, including but not limited to internal and external… more
- Fujifilm (Raleigh, NC)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more
- PNC (Charlotte, NC)
- …an opportunity to contribute to the company's success. As an Operations Production Support Specialist within PNC's Midland organization, you will be based within the ... OPT for this position. **Job Description** + Leads a critical operational support service, process, capability or initiative within an operational unit and ensures… more
- NTT America, Inc. (Raleigh, NC)
- …functional QA reviews of projects. **Duties and Responsibilities:** **A. Services Sales/Presales support ** + 1st call credibility + Support of sales/presales ... team + Conduct discovery sessions + Support of proposal creation by defining and describing scope...advisor position to influence the client + Assessment of escalation situation + Project escalation management/ leading… more
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