- UNC Health Care (Rocky Mount, NC)
- …reality orientation, participates in behavior modification plans/therapy, provides informal support therapy to patients/families, provides verbal de- escalation ... of potentially aggressive patients, aids in the physical management of aggressive/out-of-control patients, facilitates age appropriate play for children, and monitors the therapeutic milieu activities on assigned unit to ensure that emotional and safety needs… more
- VisionPoint Marketing (Raleigh, NC)
- …our core values in every interaction, serving as a first-level escalation point for identifying opportunities, problem-solving, and strengthening our client ... and leader of the Strategy team, develop data-driven strategic plans and support tactical roadmaps; quantify impact using enrollment funnel metrics (inquiries, apps,… more
- APTIM (NC)
- …Coordinator** is responsible for providing customer service and administrative support , while ensuring that project information is accurate, projects workflows ... needs from the Program to provide information to the program managers. + Follow escalation processes and directly assist in the resolution of issues. + Commitment to… more
- Motion Recruitment Partners (Charlotte, NC)
- …challenges and achieve goals + Lead projects and act as an escalation point, provide guidance and direction to less experienced staff **Required Qualifications:** ... and train them to uplift the capability. + Provides technical consultation and support in the development of computer applications and programs. + Analyzes business… more
- Red Hat (Durham, NC)
- …this role, you'll work closely with Product Management, Quality Engineering, Customer Support and other Engineering teams to deliver the best platform experience ... juniors and peers on technical designs, merge requests, etc. + Provide escalation level troubleshooting and timely resolution of system, network and infrastructure… more
- Truist (Charlotte, NC)
- …Electronic Correspondence/Social Media Review of direct reports and as needed in support of the department. + Effectively communicate policy and procedure changes to ... ongoing advisory account reviews related to regulatory items. + Serve as primary escalation point of contact for Principal Managers and Business Partners with regard… more
- The Clorox Company (Durham, NC)
- …Order to Cash Reserve, working capital requirements and other reporting needs to support the monthly and quarterly financial statement close. Owner of ensuring data ... resolve escalated issues timely in accordance with defined protocol. Ensure these escalation matrices are updated frequently with new learnings and with a continuous… more
- GE Vernova (Wilmington, NC)
- …be responsible for oversight of the product technology decisions and be the escalation point and oversight for technical issue resolution. + Have accountability for ... and field services or plant start-ups. + Experience in DCS deployment and support engineering. + Experience with industry standards (IEEE, IEC, etc.). + Strong… more
- UNC Health Care (Smithfield, NC)
- …and themes within departments and divisions and recommend proactive solutions. Provide support on ad hoc requests for data. 5. Identifies patient grievance and ... complaint issues and develops strategy and practices to prevent further escalation . Keeps all stakeholders informed and aware of all CMS guidelines and deadlines.… more
- Lowe's (Charlotte, NC)
- …drive security maturity and enhance visibility into organizational risk. + Serve as an escalation point and mentor for junior staff for the most complex support ... problems. **Minimum Qualifications** + Bachelor's Degree in computer science, computer information systems, engineering, business administration, or related field, or equivalent work experience in lieu of degree + 7 years of experience in information security… more