- PNC (Charlotte, NC)
- …an opportunity to contribute to the company's success. As an Operations Production Support Specialist within PNC's Midland organization, you will be based within the ... OPT for this position. **Job Description** + Leads a critical operational support service, process, capability or initiative within an operational unit and ensures… more
- NTT America, Inc. (Raleigh, NC)
- …functional QA reviews of projects. **Duties and Responsibilities:** **A. Services Sales/Presales support ** + 1st call credibility + Support of sales/presales ... team + Conduct discovery sessions + Support of proposal creation by defining and describing scope...advisor position to influence the client + Assessment of escalation situation + Project escalation management/ leading… more
- Datavant (Raleigh, NC)
- …and Excel) **You will:** + Monitor Daily Customer Service operations: + Direct and support team members by answering any day to day questions as needed. + Monitor ... Provide backup on any Customer Service function as needed. + Provide 1st level escalation for CS team members. + Maintain open lines of communication with other… more
- Wells Fargo (Raleigh, NC)
- …Wells Fargo is seeking a **Senior Business Execution Consultant** to support the **Strategic Transformation Program** within **Consumer and Small Business Banking ... collaborating across business and technology to deliver scalable solutions that support over 35,000 agents and millions of customer interactions annually. Join… more
- Lowe's (Mooresville, NC)
- …traveler support and daily operations. * Drive process consistency, escalation routing, and continuous improvement across geographies. * Lead emergency travel ... executive-level travelers and executive admins. * Serve as the escalation point for complex or sensitive travel issues, ensuring...to educate associates and admins on policy, systems, and support channels. * Partner with the Bangalore team to… more
- Wells Fargo (Charlotte, NC)
- …Senior Compliance Specialist in Corporate and Investment Banking (CIB) Compliance to support various topics within the Cross Asset Team. The Senior Compliance ... risk for a business line or functional area + Monitor reporting, escalation , and timely remediation of issues, deficiencies or regulatory matters regarding… more
- Wells Fargo (Wilmington, NC)
- …to ensure an exceptional customer and team experience, manage risk, and support growth across multiple branch locations + Identify and recommend process improvement ... regulations, policy and procedure requirements, operational expectations, audit, and escalation processes + Determine appropriate strategies and actions of the… more
- Wells Fargo (Elizabethtown, NC)
- …procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for ... for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging… more
- Wells Fargo (Charlotte, NC)
- …challenges and achieve goals + Lead projects and act as an escalation point, provide guidance and direction to less experienced staff **Required Qualifications:** ... + Collaborate with team members in daily standups and planning meetings. + Support production releases and respond to production issues as needed. + Complete… more
- Wells Fargo (Charlotte, NC)
- …means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in ... challenges and achieve goals + Lead projects and act as an escalation point, provide guidance and direction to less experienced staff **Required Qualifications:**… more
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