- IBM (Austin, TX)
- …**Your role and responsibilities** HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support Engineering ... developing or refining training content, knowledge base articles, quality assessments, support and escalation management processes, and participating in… more
- Citigroup (Irving, TX)
- …and crisis management principles, including ownership, classification, initial support , escalation /notification, business impact analysis, and resolution ... business stakeholders, and technology partners. + Actively participate in and support regional, global, and Executive Management Team (EMT)/Production Support … more
- COMSO, Inc (San Antonio, TX)
- …3( Escalation ) problem identification, diagnosis and resolution of problems. + Provides support for the escalation and communication of status to agency ... status is recorded in appropriate systems of record. + Provide support for the escalation and communication of status to agency management and internal customers… more
- HCA Healthcare (Richardson, TX)
- …the demand of being the primary technology service provider for the campus (with escalation support from Main Campus) via email, telephone, and remote desktop. ... private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength...we'd love for you to apply for the _IIT Support Specialist_ position today! Click here to learn more… more
- TEKsystems (Houston, TX)
- …and/or video transmission services. Will be required to provide technical leadership and escalation support for various operations and engineering groups as well ... implementations. Complete Engineering Estimates and Installation Packages as needed. Provide escalation and troubleshooting support for operations teams. Provide… more
- Microsoft Corporation (Dallas, TX)
- …of inclusion where everyone can thrive at work and beyond. **Responsibilities** + **Seller Support & Escalation Handling:** Provide Tier 2 advisory support ... AI Advisor** , you will act as a trusted support partner to our sales and solution sales teams...involving AI. Your role is to provide second-line advisory support , helping sellers navigate ethical, regulatory, and compliance considerations… more
- SHI (Austin, TX)
- …Support in the creation and maintenance of documentation * Participate in advanced support escalation for live site management * Mentor junior team members ... TX office location as determined by SHI management. Role Description * Support software design process based on functional requirements * Consult with project… more
- Google (Austin, TX)
- …(eg, launch or capacity planning, product release management), technical support , escalation management, or IT consulting. **Preferred qualifications:** ... and technical needs. + Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability Engineers to ensure customer success, and work… more
- Insight Global (Frisco, TX)
- …to support operations and incident response teams. * Troubleshoot support escalation cases and contribute to real-time collaborative response improvements. ... seeking a mid-to-senior level Varonis Engineer (3-5 years of experience) to support DaaS security posture management and remediation efforts. This role will… more
- Google (Austin, TX)
- …and business functions, leading programs in enterprise implementations including technical support , escalation management, consulting, and issue resolution. + ... at Google (https://careers.google.com/benefits/) . **Responsibilities:** + Implement, migrate, and support live AI environments on a public cloud, ensuring adherence… more