- Robert Half Legal (Houston, TX)
- Description We are looking for a dedicated Legal Support specialist to join our team in Houston, Texas. This Contract to permanent position focuses on assisting the ... workload distribution, and monitoring daily performance. * Mentor and support team members to enhance their sales techniques and...firm leadership. * Act as a role model and escalation point for intake staff, promoting high standards of… more
- MasteryPrep (Dallas, TX)
- …troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams ... positive experience. Key Responsibilities: + Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution with long-term supportability through documentation, scripting, and adherence to escalation protocols. **Tier 2 Cloud Support Position Requirements:** ... looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing,...at our _San Antonio, TX_ location **Tier 2 Cloud Support Position Preferences:** + 3+ years supporting hybrid cloud… more
- NTT America, Inc. (Austin, TX)
- …functional QA reviews of projects. **Duties and Responsibilities:** **A. Services Sales/Presales support ** + 1st call credibility + Support of sales/presales ... team + Conduct discovery sessions + Support of proposal creation by defining and describing scope...advisor position to influence the client + Assessment of escalation situation + Project escalation management/ leading… more
- Wells Fargo (Watauga, TX)
- …procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for ... for customers through education and demonstration of available digital options to support adoption and customer convenience + Lead the branch while engaging… more
- Citigroup (Irving, TX)
- …That includes the production of annual reviews, quarterly reviews, and the support to ad-hoc transactions and portfolio & industry reviews and stress testing. ... covered portfolio, including following industry trends, impacts to key relationships, and escalation of potential credit issues to Team Leads, senior management, and… more
- Wells Fargo (Irving, TX)
- …to data governance and compliance standards. + Act as a process and escalation point. Inform peers, lines of business and external partners on trends, risks ... as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong… more
- Wells Fargo (Irving, TX)
- …challenges and achieve goals + Lead projects and act as an escalation point, provide guidance and direction to less experienced staff **Required Qualifications:** ... as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong… more
- Wells Fargo (Irving, TX)
- …high-risk compliance matters + Monitor and independently challenge the reporting, escalation , and timely remediation of issues, deficiencies or regulatory matters ... as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong… more
- PennyMac (Plano, TX)
- …through the complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting Pennymac third party channels as ... and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and...problem and associated solution + Work experience providing user support services Why You Should Join As one of… more
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