- Wells Fargo (Flower Mound, TX)
- …procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for ... for customers through education and demonstration of available digital options to support adoption and customer convenience + Lead the branch while engaging… more
- Oracle (Abilene, TX)
- …The role will involve real-time monitoring, alarm management, and incident escalation to maintain optimal performance, minimize downtime, and ensure the security ... and meet the facility's uptime requirements. + Alarm Management & Escalation : Monitor real-time alarms and events generated by facility management systems,… more
- Citigroup (Irving, TX)
- …That includes the production of annual reviews, quarterly reviews, and the support to ad-hoc transactions and portfolio & industry reviews and stress testing. ... covered portfolio, including following industry trends, impacts to key relationships, and escalation of potential credit issues to Team Leads, senior management, and… more
- Infinitive Inc (Abilene, TX)
- …The role will involve real-time monitoring, alarm management, and incident escalation to maintain optimal performance, minimize downtime, and ensure the security ... and meet the facility's uptime requirements. . Alarm Management & Escalation : Monitor real-time alarms and events generated by facility management systems,… more
- Survitec Group Limited (Pasadena, TX)
- …maintaining, optimizing, and expanding the business solutions that support global operations, communications, data collection and management, decision-making, ... the globe and are recruiting for an experienced Deskside Support Engineer to support our global infrastructure....the Survitec global infrastructure - acting as a technical escalation point and collaboration source to our partners and… more
- Oracle (Austin, TX)
- …Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers ... high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product… more
- Oracle (Austin, TX)
- …Collaborate with cross-functional teams in operations, security, product, and support to resolve complex technical challenges and drive continuous improvement. ... US government customer environments, ensuring quick detection, thorough investigation, escalation , and resolution. + Perform continuous monitoring and proactive… more
- MongoDB (Austin, TX)
- …Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 'follow-the-sun' support model with regional teams covering the Americas, EMEA, and APAC ... Technical Services team, leading regional teams of MongoDB 'core' and 'cloud' Support Engineers. Individuals in this team are experts in addressing issues related… more
- JPMorgan Chase (Plano, TX)
- …+ Support top-down risk analysis, real-time control issue detection, escalation , and remediation. + Implement sound change management protocols and evaluation ... you will be responsible for the end-to-end execution of CORE requirements and support all control-related efforts for WLS Operations and Client & Deal Support… more
- Capital One (Plano, TX)
- …and leading the scaling of successful POCs to production systems. + Is the escalation point for low-sev incidents. Leads on medium and high sev incidents and is ... for RCA determination, action definition, and eventual closure.Acts as the primary escalation point for low-severity incidents. Takes the lead on medium and… more