- HP Inc. (Austin, TX)
- …press platforms, Digital Front End, and providing all-around Industrial Print production support at customer sites. The ideal candidate is highly self-motivated, a ... issues. + Assist in managing the delivery of industry support solutions. + Cultivate and manage strong relationships, up...+ Lead Customer Expectation management as part of the escalation process. + Lead cross-team or large programs/projects. +… more
- FREEMAN (Dallas, TX)
- …team members and stakeholders to achieve goals and objectives. This position will support our Technolgy Services team. It is eligible to work a hybrid schedule, ... the actual test cases or reviewing test cases created by QA. - Support User Acceptance Testing. **Systems Analysis/Production Support :** - Plan, design and… more
- Dentons US LLP (Dallas, TX)
- …directly involved in the execution of tactical and strategic projects in direct support of core business functions. The successful candidate will take ownership of ... the firm's disaster recovery and data retention policies. + Provide day-to-day support for the firm's SQL systems and applications, including monitoring database… more
- Entrust (Dallas, TX)
- …ensure high availability and performance. **Responsibilities:** + Design, implement, and support a fully on-premises infrastructure using VMware, NetApp, and modern ... with the organization's policies, systems, practices, and programs + Provide escalation assistance as required to resolve any technology stack related issues… more
- Prysmian (Mckinney, TX)
- …+ Support performance management processes, ensuring timely documentation and escalation of performance concerns. + Provide guidance to managers and employees on ... changes in the HRIS system and ensure timely communication and documentation. + Support the coordination and facilitation of new hire orientation sessions. + Assist… more
- Parexel (Austin, TX)
- …and ability to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate ... clients. + Ability to negotiate client discussions with minimal support . + Ability to work independently and without close...recognition. + 4-6 years of previous experience in project support , finance, contracting, or proposals in a CRO or… more
- Paycom Online (Grapevine, TX)
- …and subject matter expert across all Paycom modules, providing comprehensive client support and troubleshooting. + Analyze client interactions and account data to ... legislation and complete required training programs to provide top-tier client support **Benefits to Empower You** + Industry-leading compensation + Paid vacation,… more
- Ethos Veterinary Health (Frisco, TX)
- …with triage, administer treatments, monitor vital signs, perform diagnostic tests, and support emergency procedures. With expertise in patient care and a calm ... as they come into the ER with appropriate medical decision making and escalation to ER doctor as appropriate. Demonstrate compassion and care in all interactions… more
- CyrusOne (Carrollton, TX)
- The Service Delivery Technician provides direct support to and is a central point of contact for CyrusOne clients. The Service Delivery Technician answers and ... and follow-up on open tickets within designated time frame + Maintain proper escalation procedures + Evaluate + Communicate + Use independent thinking for resolution… more
- TAK Broadband (Austin, TX)
- …coaching + Respond to client calls or escalations as they come in + Support technicians by phone or directly on-site when they run into troubleshooting issues + ... contacting customers and confirming accuracy so work is not incorrectly reported + Support the warehouse teams with tracking and collecting of all required client… more
