- Google (Austin, TX)
- …and business functions, leading programs in enterprise implementations including technical support , escalation management, consulting, and issue resolution. + ... at Google (https://careers.google.com/benefits/) . **Responsibilities:** + Implement, migrate, and support live AI environments on a public cloud, ensuring adherence… more
- Insight Global (Fort Worth, TX)
- …testing, reporting, and maintaining solutions. Additionally, the Jr. Data Engineer will support escalation tasks, contribute to system development, help automate ... processes, maintain internal systems, and assist in data modeling. They will use their growing expertise in data structures specific to the company's operating systems to help turn data into valuable business insights. We are a company committed to creating… more
- American Airlines (Dallas, TX)
- …print infrastructure, ensuring performance, availability, and issue resolution. + Provide escalation support for complex camera and print-related issues, ... leads a specialized IT team responsible for the design, implementation, and support of enterprise-level CCTV and print infrastructure. This role ensures the delivery… more
- PennyMac (Fort Worth, TX)
- …the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) serves as the primary point of contact for ... problem solving, offering solutions for escalated issues while also providing peer support and training. The Senior REACH Specialist is expected to promote a… more
- ISC2 (Austin, TX)
- …management processes, ensuring auditability and business continuity. + Provide Tier 3 escalation support and guide resolution of complex technical issues. + ... Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure...+ Participation in 24x7 on-call rotation as an executive escalation point. + Flexibility for extended or non-standard hours… more
- ManpowerGroup (Dallas, TX)
- …hit the ground running with minimal ramp-up. This role involves providing escalation support , resolving sophisticated network issues, and ensuring the stability ... of large-scale data center environments. **What You'll Do** + Provide escalation support and resolve **critical network outages** and complex issues. + Perform… more
- ManTech (San Antonio, TX)
- …( Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and ... Nation. **Responsibilities include, but are not limited to:** + Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services… more
- Amazon (Dallas, TX)
- …actions to eliminate/mitigate the downtime of critical facility assets - Provide regional escalation support for onsite maintenance teams, for items related to ... with a minimum amount of disruption and inconvenience - Establish communication, escalation procedures, and contingency plans to negate periods of operational impact… more
- MRC Global (La Porte, TX)
- …manner. + Monitor workload distribution and ensure team coverage across all operational support functions. + Act as escalation point for complex issues involving ... distribution market sectors worldwide. **Job Purpose** The Senior Operational Support Associate will serve as the lead and provide...will serve as the lead and provide guidance and support to the Operational Support team while… more
- General Dynamics Information Technology (Killeen, TX)
- …interface with contractor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded ... of related experience **US Citizenship Required:** Yes **Job Description:** **Network Support Technician - Senior - TS/SCI required** Make meaningful contributions… more
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