- Oracle (Austin, TX)
- …by monitoring and automation systems. + Serve as Tier 2 or specialized escalation point for network events, providing break-fix support for large-scale ... AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE/IB network fabrics for OCI's...foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry.… more
- Elevance Health (Grand Prairie, TX)
- …week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office ... + Work with key teams to maintain and secure our cloud environments. Support department in any cloud platform need. Define and monitor Quality Assurance (QA)… more
- Constellation (Houston, TX)
- …thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the ... and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the… more
- ManpowerGroup (Austin, TX)
- …Tech"** to join one of our Fortune 500 clients. **Job Summary:** Patient Support Specialist (Therapy Navigator). We are seeking an experienced patient support ... building and developing patient relationships that will promote therapy and product support , brand loyalty, and assist the overall department in achievement of… more
- MUFG (Irving, TX)
- …President, GFCD Issues Management ("IM") Reporting & Analysis Team ("VP"). The Analyst will support the VP and the team in leading the coordination and delivery of ... issues program in accordance with the Global Financial Crimes Compliance Escalation and Issue Management Standard, for MUFG locations globally including: +… more
- Intuit (Plano, TX)
- …enablement. **Technical & Operational Execution** + Serve as a technical authority and escalation point for complex customer and support issues. + Work hands-on ... that enhance customer resolution rates and reduce friction in the support journey. **Customer-Facing Strategy** + Engage directly with customers, support… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Coinbase (Austin, TX)
- …we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship ... with our users - but the best support is the support that doesn't need...detection systems across self-help and automation channels to trigger escalation pathways and prevent degradation of service quality. *… more
- Brink's (Austin, TX)
- …responsible for account management, customer relations, and customer service and support aspects of the assigned Enterprise Retail customer accounts. The incumbent ... functions as primary escalation point for customer service issues and acts as...assigned account(s) . Assume ownership for pre and post-sales support issues initiated by customer and internal personnel .… more
- Otis Elevator Company (Irving, TX)
- …partnership with the General Manager. **Your Leadership Impact** + Partner with and support the insert OT name General Manager in all areas of service sales ... expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential… more