- Surgery Care Affiliates (Rockwall, TX)
- …as opposed to escalation - if necessary, involve HR department for support and advice + Ensuring that all staff comply with the organization's policies and ... people - the patients we serve, the physicians we support and the teammates who push us forward. Behind...spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient,… more
- JPMorgan Chase (Plano, TX)
- …implementation of framework enhancement opportunities. **Job responsibilities:** + Support planning, tracking, and execution of joint third-party governance ... documenting roles and responsibilities, and supporting incident management and escalation procedures. + Help monitor compliance with third-party risk management… more
- Microsoft Corporation (San Antonio, TX)
- …is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 ... beyond. In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour… more
- Oracle (Austin, TX)
- …technical excellence and collaboration. **RESPONSIBILITIES:** **Serve as an expert escalation point by triaging complex customer-reported issues that require ... in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical incidents,...and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for… more
- Oracle (Austin, TX)
- …or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of contact for driving ... AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's...foundation underneath OCI's AI, GPU and HPC services, and support major tier-0 vendors in the generative AI industry.… more
- RWE Clean Energy (Austin, TX)
- …OT infrastructure. This role oversees two Tier 2 life-cycle support teams-Networking and Security-responsible for break/fix, maintenance, equipment refresh, and ... & Planning function, and the Enterprise Architect to align operational support with long-term strategy. **Core Responsibilities:** **Strategic Leadership** + Provide… more
- FREEMAN (Dallas, TX)
- …team members and stakeholders to achieve goals and objectives. This position will support our Technolgy Services team. It is eligible to work a hybrid schedule, ... the actual test cases or reviewing test cases created by QA. * Support User Acceptance Testing. **Systems Analysis/Production Support :** * Plan, design and… more
- System One (Austin, TX)
- …adopts an innovative, dynamic and social culture. Continuously pushing boundaries with the support of a highly skilled dynamic workforce. We pride ourselves on our ... Adobe Creative Cloud products such as: Photoshop, Premiere, After Effects, etc. + Support Corporate Executive level events by providing in-room technical support … more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …supply chain team, you will work cross-functionally across various departments to support implementation of the S&OP (Sales & Operations Planning) process. You will ... the ERP system, monitoring supplier performance KPIs and reporting, leading escalation process in collaboration with cross-functional partners to mitigate service… more
- Oracle (Austin, TX)
- …across Account Management, Solution Consulting, Customer Success Delivery (CS), Advanced Customer Support (ACS), Technical Support , and partner teams to ensure ... risk/issue mitigation throughout the customer journey. + Orchestrate issue escalation and resolution by coordinating identified internal team resources; synthesize… more