- Acxiom (Austin, TX)
- …+ Act as the key interface between the client and all relevant Acxiom product/ support teams. + Escalation point for status, issues, problems and feedback to ... account performance, identifying and communicating opportunities for additional Acxiom support . Develop the business by identifying and selling additional services… more
- The Boeing Company (Irving, TX)
- …customers, suppliers, and associated stakeholders to achieve solution delivery expectation in support of escalated requirements as part of our Boeing Global Services ... degree of cross-functional collaboration, and have a desire to provide world-class customer support at our **Irving, TX** location. **This position is expected to be… more
- Verint Systems, Inc. (Austin, TX)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Verint Systems, Inc. (Austin, TX)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Systems Engineering Solutions Corporation (Austin, TX)
- …management; infrastructure monitoring and support ; hardware and software lifecycle support ; and management of escalation across all tiers. Position ... as an escalation point for complex issues that Tier 1 support cannot resolve, requiring deeper knowledge of specific systems, software configurations, and user… more
- Wells Fargo (Lake Jackson, TX)
- …interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures + Support customers and employees in resolving ... performance management process and tools + Perform operational and customer support tasks + Provide excellent customer service, engage customers in conversations,… more
- Ryder System (Austin, TX)
- …operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective ... Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide… more
- General Dynamics Information Technology (San Antonio, TX)
- …1 and Tier 2 problem identification, diagnosis and resolution of problem + Provide support for the escalation and communication of status to agency management ... a career where your growth is just as important as the mission you support . **MEANINGFUL WORK AND PERSONAL IMPACT** As a **Systems Administrator Intermediate** , the… more
- CACI International (San Antonio, TX)
- …identification, diagnosis, troubleshooting, and resolution of incidents and problems. + Provide support for the escalation and communication of status to the ... basis. **Opportunity:** Team CACI is seeking a Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN,… more
- CACI International (San Antonio, TX)
- …identification, diagnosis, troubleshooting, and resolution of incidents and problems. + Provide support for the escalation and communication of status to the ... **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN,… more
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