- Amazon (Austin, TX)
- …to Amazon retail customers. Our mission is to design, deploy, and support networks that sets the global standard for performance, availability, security and ... from leveraging open source tools and projects. We partner closely with IT support teams to ensure that simplicity in our product designs translate to supportability… more
- Otis Elevator Company (Houston, TX)
- …partnership with the General Manager. **Your Leadership Impact** + Partner with and support the General Manager in all areas of service sales and operations to ... expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential… more
- Cognizant (Dallas, TX)
- …**Job Description:** **Roles and Responsibilities:** 1. Application & Integration Support - Lead L2/L3 incident management, batch monitoring, root cause ... RMS, ReSA. Ensure 24x7 coverage for critical issues and 20x5 desk support for routine operations 1. 2. Technical Oversight- Provide techno-functional guidance on… more
- Fotona (Irving, TX)
- …Desk Agent will be a key team player of the Service Department providing support for our customers around the US. The Service Desk Agent will receive, screen, ... teams. Ideal candidates will have experience in customer technical support or service desk experience. This role requires a... to customers and strive to close tickets without escalation (training available) + Act as communication liaison between… more
- City National Bank (Austin, TX)
- …manage all FLoD IT Risk routines to ensure appropriate oversight, monitoring and escalation to senior leadership / CIO as needed for efficient risk management. In ... addition, this function manages and develops risk reporting and metrics to support all FLoD IT Risk routines, including regulatory oversight, issues management, risk… more
- American Airlines (Dallas, TX)
- …and implement secure, scalable, and cost-optimized infrastructure solutions that support hybrid connectivity, high availability, and disaster recovery. + Provide ... using containerization, serverless, and PaaS strategies. + Architect and support integrations between SAP SuccessFactors, on-prem systems, and third-party platforms… more
- Amazon (TX)
- …and building on new ideas. Who we are. Within Amazon, the Selling Partner Support (SPS) Organization's goal is to enable sellers, vendors, and brand owners of any ... want. We obsess over the provision of world class support , technical assistance and account management services to our...leadership team on SL performance. - Recognize and initiate escalation process for systems outages and submit problem tickets… more
- Norstella (Austin, TX)
- …a strategic partner to internal stakeholders across Commercial, Product, Technical, and Support teams. This role demands a blend of clinical research expertise, ... of project delivery-from scoping and kickoff to execution and post-launch support -ensuring milestones are met, risks are mitigated, and clients remain engaged… more
- Siemens (Grand Prairie, TX)
- …why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey ... for reordering non-conformant part and engineering changes (communication, tracking, escalation , and resolution) while supporting initiative to reduce production… more
- US Physical Therapy (Houston, TX)
- …will focus on streamlining HR processes, ensuring compliance, and delivering high-quality HR support . You will play a critical role in managing a team responsible ... services, including employee records management and onboarding/offboarding. + Act as an escalation point for complex HR inquiries and issues that cannot be resolved… more