- Citigroup (Irving, TX)
- …end data flows and the critical data elements that flow across systems. + Support Data Stewards to drive end-to-end management and consistent usage to maximize the ... and training materials with the data and system process flows. + Support Data Concerns remediation, including dispositioning and monitoring fixes (Data defects, Data… more
- Amazon (Austin, TX)
- …to Amazon retail customers. Our mission is to design, deploy, and support networks that sets the global standard for performance, availability, security and ... from leveraging open source tools and projects. We partner closely with IT support teams to ensure that simplicity in our product designs translate to supportability… more
- Otis Elevator Company (Houston, TX)
- …partnership with the General Manager. **Your Leadership Impact** + Partner with and support the General Manager in all areas of service sales and operations to ... expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential… more
- Cognizant (Dallas, TX)
- …**Job Description:** **Roles and Responsibilities:** 1. Application & Integration Support - Lead L2/L3 incident management, batch monitoring, root cause ... RMS, ReSA. Ensure 24x7 coverage for critical issues and 20x5 desk support for routine operations 1. 2. Technical Oversight- Provide techno-functional guidance on… more
- Fotona (Irving, TX)
- …Desk Agent will be a key team player of the Service Department providing support for our customers around the US. The Service Desk Agent will receive, screen, ... teams. Ideal candidates will have experience in customer technical support or service desk experience. This role requires a... to customers and strive to close tickets without escalation (training available) + Act as communication liaison between… more
- TEKsystems (Austin, TX)
- Required Skills: + 2+ years of helpdesk support experience + Windows OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk ... are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP,...variety of IT issues as the first point of escalation for customers in an expeditious manner. + Triage… more
- Amazon (TX)
- …and building on new ideas. Who we are. Within Amazon, the Selling Partner Support (SPS) Organization's goal is to enable sellers, vendors, and brand owners of any ... want. We obsess over the provision of world class support , technical assistance and account management services to our...leadership team on SL performance. - Recognize and initiate escalation process for systems outages and submit problem tickets… more
- Brink's (Austin, TX)
- …Global Shared Services (GSS), and HR + Partner with GSS to support program operations and scale administrative functions + Drive onboarding and optimization ... improvements, automation opportunities, and user training programs + Serve as an escalation point for system issues and coordinate enhancements with IT and vendors… more
- Houston Methodist (Cypress, TX)
- …the daily functions and operations of the department/practice to include first-level escalation and direction of assigned support employees in the ... necessary and ongoing training to staff to encourage productivity and support providers in delivering excellent patient care. **PEOPLE ESSENTIAL FUNCTIONS** +… more
- City National Bank (Austin, TX)
- …manage all FLoD IT Risk routines to ensure appropriate oversight, monitoring and escalation to senior leadership / CIO as needed for efficient risk management. In ... addition, this function manages and develops risk reporting and metrics to support all FLoD IT Risk routines, including regulatory oversight, issues management, risk… more