- Robert Half Technology (Spring, TX)
- …an escalation point for critical incidents and provide after-hours support as needed Requirements Required: + Bachelor's degree in Computer Science, Engineering, ... routing protocols (eg, BGP, OSPF, EIGRP) + Maintain and support network hardware (Cisco, Juniper, Palo Alto, etc.) +...technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more
- JPMorgan Chase (Plano, TX)
- …You will establish scope, perform detailed business impact analysis, and support management decisions. You will define roles and responsibilities, document ... levels, provide continuous feedback on project status, and serve as the escalation point to ensure project success. Collaborate with business partners to design… more
- CVS Health (Irving, TX)
- …documents and vendor communications. + Partner with Sourcing colleagues to support development of RFP requests by providing the necessary contractual documentation ... limitation of liability, waiver of consequential damages, etc.) for purposes of escalation to Senior Leadership to properly investigate and advise various levels of… more
- Amazon (Austin, TX)
- …service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving complex customer problems with precision and confidence ... CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to identify customer… more
- Brink's (Coppell, TX)
- …update guidelines based on common exception trends. VIP & Executive Travel Support : + Provides white-glove service for executive travelers and board members, ... experience. Reporting & Analytics: + Analyzes request trends (eg, most common escalation types) to recommend improvements to policy or training. Provides management… more
- Quadient (San Antonio, TX)
- **Connect with Quadient** At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with ... and manage stock of replacement parts. + Document technical issues for escalation and evaluate customer needs for additional products or services. **Your profile**… more
- GE HealthCare (TX)
- …a difference, and every difference builds a healthier world. The position will support the Dallas/Fort Worth, TX service area. The Field Service Engineer performs on ... run their business more efficiently + Utilize the GEHC escalation process, as needed, and work closely with region...as needed, and work closely with region and national support to define and implement corrective action plans to… more
- Unilever (Austin, TX)
- …high-impact company. + Dynamic, collaborative team environment with strong executive support . + Competitive compensation and benefits, with room for professional ... Foster alignment across Sales, Marketing, Finance, Operations, and Supply Chain to support scalability and performance. + Act as a strategic decision-maker and point… more
- TEKsystems (Austin, TX)
- …at the onset of the engagement. o Ensure customer reference-ability and support and enhance ongoing relationships. o Define and implement a Communication Plan ... customer expectations, then urgently ensure a rhythm of 'continuous communication' and escalation inside TEK and with the client relative to project status,… more
- Citigroup (Irving, TX)
- …of the sub-function/job family. **Responsibilities:** + Interface with and support bankers in underwriting requests for commercial credit extensions for ... team on prioritization and implementation of approved actions. + Provide backup support to Credit Underwriting Group Manager, lead projects and initiatives and… more
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