- Prime Therapeutics (Austin, TX)
- …Serve as primary relationship and contract owner, advocate and point of escalation for assigned account/s; leverage an intimate understanding of the industry, client ... Prime and Client leadership to advocate for products and capabilities that support mutual growth and enable market competitive solutions; solicit client feedback… more
- Amazon (Austin, TX)
- …service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving complex customer problems with precision and confidence ... CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to identify customer… more
- Amazon (Austin, TX)
- …consumption and building operational costs. - Manage blocking issues, provide escalation management, anticipate and make trade-offs, and meet committed delivery ... for new implementations. - Participate in business re-engineering activities to support acceptance, implementation and increase effectiveness for Building Design and… more
- Halliburton (Houston, TX)
- …office location or country. + Responsible for "regional/local" supervision and support . + Responsible for managing and prioritizing requests for hardware, software, ... systems access, and user support . + Responsible for coordinating hardware and software installation...reviews, and approves IT estimates. + Acts as an escalation contact to help resolve IT service delivery and… more
- Grundfos (Austin, TX)
- …for all Grundfos products, especially specially priced products. + Act as escalation point for operational issues within Grundfos + Evaluate training needs and ... to speed on products, selection tools, CSSC contact numbers, and E2E customer support . + Organize and participate in branch open houses including managing discounts,… more
- Principal Financial Group (Austin, TX)
- …contributor) to design, develop, and maintain software solutions that support wealth management platforms and client-facing applications specifically for our ... Responsibilities:** + Design, develop, and maintain software solutions that support wealth management platforms and client-facing applications including Salesforce… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring for a DevSecOps (Java) Developer to support our customer, USPS and their Logistics Tech Services Group. This position is ... Tech Services (L&V TS) group is positioned to provide the following support to the USPS business groups within Logistics, Transportation Strategies, Mail Processing,… more
- Sunstates Security (Mansfield, TX)
- …vulnerability audits, and incident investigations with detailed reporting and timely escalation . * Maintain comprehensive documentation to support internal and ... tools and knowledge they need to be successful and hands-on management support . Recent national awards received by Sunstates include Outstanding Contract Security… more
- US Bank (Irving, TX)
- …we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our ... - Embraces emerging technology opportunities and contributes to the best practices in support of the bank's technology transformation - Contributes to a culture of… more
- Capgemini (Austin, TX)
- …and takes control of unallocated incidents eg 'gray space'; * Acts as escalation point for SDOs where resolution ownership is disputed; * Provides guidance and ... * Own send-to-end outage and business notifications; * Provides technical & non-technical support for Major Incident response Teams; * Acts as SME for the Incident… more