- Paycom Online (San Antonio, TX)
- …partners accountable to project objectives and timelines + Provides technical and functional support to all internal and external parties with a Paycom Project Plan ... client industries and expands knowledge base** + **Able to operate in de- escalation and key decision-making scenarios with guidance from direct supervisor** +… more
- Fannie Mae (Plano, TX)
- …As a valued colleague on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness, quality, and ... customer satisfaction. You will support the team as they engage with customers to...(SLA). * Assist the team with exception requests, including escalation and communication of production incidents. * Perform tasks… more
- CyrusOne (Dallas, TX)
- …internal departments to ensure accuracy of orders for billing purposes, and escalation of past due accounts. **Minimum Requirements:** + Knowledge of general ... enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer… more
- JE Dunn Construction Company (Houston, TX)
- …or exceed all contractual and financial targets. All activities will be performed in support of the strategy, vision and values of JE Dunn. + Autonomy & Decision ... and secure maximum margin and revenue. + Risk Management: Serves as escalation point for all project, financial, business development, contractual and client… more
- Cisco (Austin, TX)
- …efforts through customer feedback and technical insights + Represent the support function in cross-functional meetings and customer engagements + Contribute ... and technical excellence + Timely interaction with customers and internal teams requesting support via online-chat, email and phone + Active participation in 24x7 … more
- Insight Global (Dallas, TX)
- …AWS *Financial industry experience to understand the organizational structure of support escalation *Asset Management product/application support experience ... Job Description Insight Global is looking for a Production/Application Support Engineer to join one of our most prominent...They will be reading, investigating, and performing managing the escalation of tickets to other development teams and own… more
- Fujitsu (Richardson, TX)
- …and other related documents. + Serve as the highest level of technical support escalation , handling complex issues and providing timely resolutions to customers ... information, please visit https://1finity.com/?utm\_source=li&utm\_medium=soc . Req ID:16443 **Radio Product Support Engineer III** **Job Description:** We are seeking a… more
- COMSO, Inc (San Antonio, TX)
- …3( Escalation ) problem identification, diagnosis and resolution of problems. + Provides support for the escalation and communication of status to agency ... status is recorded in appropriate systems of record. + Provide support for the escalation and communication of status to agency management and internal customers… more
- Oracle (Austin, TX)
- …RESPONSIBILITIES: NOC Operations - Fault handling on incident tickets. provide break-fix support and escalation for event remediation, including leading root ... availability and performance . Deliver premier customer service . Provide comprehensive support to our Engineering and other Operational and technical teams These… more
- Oracle (Austin, TX)
- …+ Architect system demands and requirements into technical solutions ** Support & Escalation ** + Provide escalation support for network incidents and ... Management** + Design, configure, and manage firewall infrastructure to support highly available, scalable network environments + Oversee end-to-end lifecycle… more
