- Quality Technology Services, LLC (Irving, TX)
- …are provided in a timely manner to the Development Program Managers in support of budget approvals and project schedule planning * Provide weekly Development ... procurement status, progresses, and recommendations to gain support from executives to align on the business objectives...QTS Site Operations teams, Suppliers, Finance to be the escalation point on issues that need resolutions and lead… more
- Amazon (Dallas, TX)
- …the face of cloud computing. As a Pre-Construction Manager you will support the development and implementation of a regional Pre-Construction program across a ... existing data centers. * Act as the point of escalation for complex constructability issues. * Provide input into...we're the people who keep the cloud running. We support all AWS data centers and all of the… more
- The Greenbrier Companies, Inc. (Colleyville, TX)
- …at every level of our organization.** We structure our business to support teams that deliver innovative solutions for our customers while positively impacting ... Greenbrier, shop personnel, and vendors for repair activity and estimates. **Communication & Escalation ** + Act as the central point of contact for asset condition… more
- Sedgwick (Farmers Branch, TX)
- …needs **PRIMARY PURPOSE OF THE ROLE:** To provide excellent customer service and internal support to an assigned team. **ARE YOU AN IDEAL CANDIDATE?** We are looking ... Provide excellent customer service to external customers and internal support to an assigned team + Act as a...between customers and team members; direct calls to appropriate escalation path as needed + Provide detailed notes on… more
- Amazon (Austin, TX)
- …infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and ... engineering teams to drive consistency - Act as the initial point of escalation for complex constructability issues. - 25% regional travel, sometimes unplanned. A… more
- RTX Corporation (Richardson, TX)
- …Trade and Customs leaders across RTX. Balancing transactional/operational day to day support for the Customs teams with setting strategic direction for the ... and achieving annual goals + Identifying and integrating P&PS growth opportunities in support of RTX and BU strategies + Engaging and collaborating with leaders… more
- Futurex (Bulverde, TX)
- …top-tier service by receiving, triaging, assigning, and monitoring inbound technical support requests. The position will also involve performing day-to-day office ... visitors + Conference room and meeting facility preparation + Maintain and support customer relationship management (CRM) systems and support portals, both… more
- Acxiom (Austin, TX)
- …Sales, Professional Services, Engineering, Finance, Delivery, Marketing, Training, and/or Support . **COMPETENCIES** + **Revenue Driver:** Ability to contribute to ... Leads or facilitates contract negotiations for new business and renewals. + Escalation points for status, issues, problems, and feedback to client/stakeholders and… more
- SitusAMC (Dallas, TX)
- …ensuring satisfaction and retention. + Serve as the primary point of escalation for clients, proactively addressing concerns and resolving issues. + Develop a ... and Development: + Manage and mentor a team of support staff. Coordinate/collaborate with business head in offering strategic...using data-driven insights to guide improvements. + Business Development Support : + Support the business head in… more
- Amazon (Austin, TX)
- …customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's products using Artificial Intelligence? Then ... the product portfolio - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs… more