- Palo Alto Networks (Plano, TX)
- …deployment velocity, and customer satisfaction (CSAT) + Risk Mitigation & Escalation Management: Proactively identify and mitigate portfolio-level risks. Serve as ... and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign… more
- TTEC (Austin, TX)
- …learn more about the industry and gain direct management experience? In this role, you'll support and motivate your team to make sure they're on track to meet goals. ... You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call...always work towards reaching for amazing + Engage and support your team in making sure they have the… more
- Citigroup (Irving, TX)
- …Understand maintenance characteristics, runtime properties and dependencies that exist in support of your system's software. These dependencies will include but not ... industry vendors that provide technology or user experience design components that support our Digital architecture and work with vendors on our implementation plans… more
- CBRE (Austin, TX)
- …statements (CDE). + Oversee A/E design consultants and provide direction or escalation in accordance with established engineering standards. + Peer review A/E design ... construction originated engineering issues for standard design/product improvements. + Support engineering bulletins to ensure wide dissemination of design changes.… more
- Stryker (Flower Mound, TX)
- …and maintain up-to-date records of customer interactions. + Recommend accounts for escalation or third-party collection based on risk and aging. + Assist in ... monthly AR reporting and analysis to identify trends or risks. + Support audits and internal controls related to AR processes. + Collaborate with Sales, Customer… more
- Enhanced Protection Services (Dallas, TX)
- …when requested when at all possible. + On call 24/7 for staff and client support . + Performs tasks and duties of a similar nature and scope as required for ... and complexity of the assignmen + Transport & Show Support Oversight and Management + Ensure the Operations Manager...incident logs, and billing reports. + Serve as the escalation point for issues arising during live events or… more
- Spark Power (TX)
- …, day to day management, and performance assessment. + Considered tier 2 support for asset managers and technicians + Monitor team (Key Performance Index) KPIs ... and lead process improvement + Provide data/ KPI feedback to support and enhance back-office efficiency and corporate initiatives + Manage multi team special… more
- Continental (Dallas, TX)
- …partner of choice in the industrial distribution market. This position will support our Southeastern Region. The Southeastern region contains the following states: ... our performance. + Ensures feedback on customer satisfaction and escalation throughout CT BA and segment for improvements. +...and make recommendations to drive innovation. + Position will support the Southeastern region. **WHAT YOU BRING TO THE… more
- Amazon (Austin, TX)
- …infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and ... to measure and report progress, anticipate and resolve bottlenecks, provide escalation management, and balance business needs with technical constraints. Drive… more
- Citigroup (Irving, TX)
- …within the organization, covering a wide range of responsibilities to support risk management of global wholesale credit portfolios. The successful candidate ... and quality controls. + Implement financial quantitative analytical tools and support model migration to the production environment. + Liaise with business… more