- Capital One (Plano, TX)
- …+ Drive collaboration between the risk, compliance, legal, and other business support functions; + Ensure independent escalation of risk management gaps, ... data to proactively identify risks and trends and provide insights that support internal customers in decision-making; + Provide guidance and advice on implementing… more
- SpaceX (TX)
- …team members + Report status and issues to leadership and customers + Support leadership in de- escalation of conflict, following company policies, and ... build, maintain, and upgrade structural and/or fluid systems to support various SpaceX rocket testing campaigns. This welder will...South Texas facility. RESPONSIBILITIES: + Lead and offer daily support to the welding team + Assist the supervisor… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …The Support Analyst must be able to identify situations that require escalation . Most of a Support Analyst's work consists of customer service, email ... The ER&R Support Center Analyst will be a member of...all necessary information is gathered + Understand and follow escalation criteria to forward issues where the requests are… more
- Insight Global (Spring, TX)
- …to problem-solving in both pre-sale and post-sale environments. Key Responsibilities Escalation Management: Lead or support 3rd-level (3LS)/Sales escalations ... Collaboration: Work closely with quality, and engineering teams to help with escalation processes, and issue ownerships. Field Support Coordination: Evaluate and… more
- Halliburton (Houston, TX)
- …in the implementations of new vendors, regulatory changes and/or plan design changes + Support RFP activity as appropriate + Escalation point for domestic and ... participants and ad hoc projects + Review, develop and support the maintenance of relevant internal and external benefits...oversight - TPA's, actuaries, advisors, consultants + Act as escalation point for ad hoc plan participant inquiries +… more
- Signature Aviation (Houston, TX)
- …of airside operations, step in to resolve guest concerns, and act as the primary escalation point when support is needed beyond the scope of Airside Experience ... As an **Airside Experience Leader** , you guide and support the Airside Experience team, ensuring services for aircraft,...resource on all guest service matters and as an escalation point for guest inquiries. + Work as part… more
- Robert Half Technology (Dallas, TX)
- …IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software ... accurate, and courteous manner. * Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment. *… more
- Strike (Spring, TX)
- …execution. + Collaborate with Managed Service Providers (MSPs) and serve as an escalation point for their support technicians, ensuring end-users receive the ... our Spring, TX office! Job Summary: The IT Systems Support Analyst role enhances the end-user experience and ensures...+ 4 + years of experience in an IT support role + 2 years of college/technical study in… more
- Nexstar Media Group (Irving, TX)
- …clients and maximize yield on premium inventory. + Act as the point of escalation and deal support on key enterprise, regional, and multi-market opportunities. + ... Support Regional Vice Presidents on strategic initiatives and digital...for markets + Field Enablement & Market Activation + Support and influence local sales teams to prioritize digital… more
- CVS Health (Austin, TX)
- …findings to generate solutions. + Leads projects that deliver solutions to support continuous process improvement. + Develops escalation team standards and ... management, team oversight). + Minimum 5+ years of Client service/account support experience + Healthcare experience and knowledge + Adept at collaboration… more