- AdventHealth (Killeen, TX)
- …team efficiency and effectiveness. + Supports applications, provides on call support , troubleshoots, resolves issues, and initiates escalation procedures. ... of analysis, design and implementation, optimization as well as application support ; performs troubleshooting and conveys issue resolution. Utilizes knowledge of… more
- Molina Healthcare (TX)
- …spectrum of liability types. + Develop and maintain policies, workflows, and escalation protocols to support efficient and compliant subrogation operations ... across Medicaid, Medicare, and Marketplace populations. + Collaborate with legal, claims, provider relations, finance, and compliance departments to ensure coordination and alignment on recovery efforts. + Monitor case outcomes and vendor performance to ensure… more
- Medtronic (Houston, TX)
- …engineering field support by following the appropriate use of the escalation process, when other avenues for resolution are exhausted. This activity may include ... in a more connected, compassionate world. **A Day in the Life** **Global Support Engineer - Surgical Robotics** **Careers that Change Lives** At Medtronic, we value… more
- Wells Fargo (Irving, TX)
- …digital world. **About this role:** Wells Fargo is seeking a Business Relationship Support Representative (GPL Service Team Lead) to join the Global Payments & ... policies, procedures, and compliance requirements + Handle complex customer issues which include escalation and resolution + Lead team and serve as a subject matter… more
- Wells Fargo (Irving, TX)
- …role:** Wells Fargo (Company) is seeking a Senior Lead Business Execution Consultant to support the Risk Committee of the Board (Risk Committee) & Enterprise Risk & ... Control Committee (ERCC) Execution Support team in leading daily execution and administration activities...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- Honeywell (Houston, TX)
- …to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, ... cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help ensure all… more
- Meta (Austin, TX)
- …teams to solve problems at scale 4. Keep stakeholders informed of common escalation reasons via analysis and presentations 5. Support product launch and ... **Summary:** As a Support Designer in our Payments Operations team, you...service - you'll handle customer escalations, provide insights for escalation drivers, and recommend changes to reduce volumes 2.… more
- Medtronic (Dallas, TX)
- …/ user groups; partnering with sales training teams as needed + Serves as escalation point for complex support issues as triaged by Principal Support ... (mForce) for assigned user groups + Works with Principal Support Analyst / IT / development team to ensure...Coach for assigned business user groups. Collaborates with Principal Support Analyst to develop / manage user support… more
- PNC (Dallas, TX)
- …and have an opportunity to contribute to the company's success. As a Sales Support Manager within PNC's Treasury Management Sales organization, you will be based in ... performed remotely, at manager's discretion. Additional Details: * As a Sales Support Manager within PNC's Treasury Management organization, will be responsible for… more
- DXC Technology (Plano, TX)
- …DXC customers. + Communicate in English both written and verbal + Provide escalation and ongoing communication to DXC Leadership and Site Leads per the notification ... DXC, DXC's customers, or the data center. + Provide escalation and ongoing communication to DXC Leadership and Site...procedures. + Provide Ad Hoc reporting as needed + Support current and future projects related to new tools,… more