- Sysco (Houston, TX)
- … to Sysco associates and internal customers via phone calls, live chat support and manage non-critical single user escalation requests. **Description of ... requests; logs all incidents and requests in ServiceNow. Reassigns tickets to other support groups where First Call Resolution is not possible. + Creates a positive… more
- PNC (TX)
- …an opportunity to contribute to the company's success. As an Operations Production Support Specialist II within PNC's Midland organization, you will be based within ... OPT for this position. **Job Description** + Leads a critical operational support service, process, capability or initiative within an operational unit and ensures… more
- Meta (Fort Worth, TX)
- …and system optimization. **Required Skills:** Network Engineer, Operations and Support (Labs) Responsibilities: 1. Incident Response: Drive work investigating ... are fully compliant to those standards and policies 3. Escalation Management: Participate in the team's Tier 3 and...documentation is effectively managed and the data required to support operations is complete and accurate in systems 6.… more
- Centre Technologies (Houston, TX)
- …and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage ... transportation is required as there are specific travel requirements in support of multiple locations. Essential Duties and Responsibilities + Problem management… more
- ADP (El Paso, TX)
- …in ADP's CRM systems to ensure proper resolution and when required, timely escalation to appropriate alternate support resource. Manage pesonal and team queues ... **.** The Learning Coordinator provides management of and ongoing support for the learning systems utilized by the Learning...In your efforts to achieve, learn and grow, we support you all the way. We strive for every… more
- Arrow Electronics (Plano, TX)
- …the delivery of the Microsoft SPLA program, including contract management and handling support escalations + Act as the primary escalation point for ... relationships with internal teams and vendors to ensure seamless collaboration + Support in the design and execution of Go-To-Market activities in collaboration with… more
- Performance Food Group (Westlake, TX)
- **128230BR** **Job Title:** Sr. IT Support Technician **Location:** CM Corporate Westlake, TX (2550) **Job Description:** **We Deliver the Goods:** + Competitive pay ... much more + Growth opportunities performing essential work to support America's food distribution system + Safe and inclusive...incidents in a timely manner or coordinate an effective escalation to another team for resolution. This is a… more
- Citigroup (Irving, TX)
- …Management** Our Production Management team provides critical business and technical support to the Security Markets, Banking and Functions (SMBF); working ... for its Agency, Non-Agency and Bi-lateral businesses globally in order to support growth and strategic objectives including reduction in manual efforts leading to… more
- Concentrix (Austin, TX)
- Job Title: Social Media Support Specialist (Hybrid) Job Description The Social Media Support Specialist onsite in Austin provides high-touch concierge level help ... desk and case management support for select advertisers or users on social media...stakeholder needs both for the standard help desk and escalation help desk + Collaborating as a team whether… more
- DXC Technology (Austin, TX)
- …for our customers and colleagues at DXC.com. **Associate Manager - Desktop Support Nashville Tennessee (Hybrid)** **Must have a valid USA Indefinite Work Permit** ... internal & external clients leveraging the knowledge, resources, and support groups within the team. Collaborate with teammates in...and configuration with PCs, smart devices + Act as escalation point to Tier 1 group regarding any **application… more