- Palo Alto Networks (Santa Clara, CA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Zscaler (San Jose, CA)
- …worldwide to harness speed and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team, you will be ... and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the… more
- Palo Alto Networks (Santa Clara, CA)
- …sales and/or service delivery roles + Past experience as Escalations Engineer /Manager, Technical Account Management, Engineering Management, Customer Support ... Incident and Escalation Management team which part of Global Customer Support and Service teams covering all Palo Alto offerings of cybersecurity platforms and… more
- Amazon (San Francisco, CA)
- …software, and tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) ... our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are...working alongside them on customer issues. As an Field Support Engineer , you will: - Serve as… more
- Red River (Santa Clarita, CA)
- …others; you seek to make those around you successful. Red River is seeking a Systems Support Engineer II to join our growing team! This position will work onsite ... and office-based staff, ensuring a reliable and seamless end-user experience. The engineer will handle day-to-day onsite support , device lifecycle tasks such… more
- Capital One (Sacramento, CA)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized ... these same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER -MI provides remote technical, applications and system support for HCUS customers and supported ... of situations in the absence of management + This engineer can guide the Support team in...procedures. + Strictly follows the Technical Assistance Center (TAC) escalation process to ensure timely escalations to our National… more
- Amazon (Culver City, CA)
- …in a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless ... technology that businesses worldwide rely on. As an ITS Support Engineer , **you'll be the go-to knowledge...on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours A day in the… more
- Airtable (San Francisco, CA)
- …on Airtable to transform how work gets done. Join Airtable as a Senior Developer Support Engineer and play a pivotal role in supporting our most technical ... SCIM, automations, scripting, and integrations + Serve as an escalation point for advanced developer and admin support... escalation point for advanced developer and admin support issues + Collaborate with Product and Engineering teams… more
- Zoom (San Jose, CA)
- …IP transit, wavelength, MPLS. o Support internal production teams with carrier escalation support o Partner with Network Engineering to provide ongoing ... The purpose of the Carrier Operations Engineer is to provide technical evaluation as well...support carrier evaluation, technical design, service provisioning, and escalation support o Collaborate with Procurement team… more