- Oracle (Sacramento, CA)
- …characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. ... Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been… more
- Celestica (San Jose, CA)
- …primary technical interface between Celestica and our customers, particularly in technical escalation . + Provide technical support to business development teams ... California City: San Jose **Summary** This position is for a Principal Engineer , Compute Software System Architect. As software system architect leader, one will… more
- AeroVironment (Simi Valley, CA)
- …research on software and hardware products to justify recommendations and to support purchasing efforts. + Meet with management, decision makers, systems owners, and ... to solve business problems + Anticipates bottlenecks and provides escalation management + Analyzes end-to-end, moderate to high complexity...maximum ROI, and directs BU & IT strategy in support of the overall business strategy + Assists in… more
- Verint Systems, Inc. (Sacramento, CA)
- … Engineer (s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- NTT America, Inc. (Rancho Cordova, CA)
- …**Key Responsibilities:** + Manage NOC operations, ensuring continuous monitoring and support for network and server environments. + Lead and mentor NOC ... environments for high availability and performance. + Develop operational processes, escalation procedures, and incident response plans aligned with ITIL best… more
- PennyMac (Westlake Village, CA)
- …the Site Reliability Operations (SRO) team that provides 24/7 monitoring and support of the company's IT infrastructure. This leader will develop and execute ... and succession planning. + Operational Oversight - Ensure 24/7 monitoring and support of the company's IT infrastructure, establishing and maintaining service level… more
- Oracle (Pleasanton, CA)
- …characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. ... Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been… more
- Oracle (Santa Clara, CA)
- …with Windows and VMware certifications including working with these vendors. As an OCI engineer , you will be required to be on call periodically to deal with ... customer escalation and field issues. \#LI-CM1 Disclaimer: **Certain US customer...offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and… more
- WSP USA (Irvine, CA)
- …client's objectives and solves their challenges. The Lead Roadway Inspector provides support to the Resident Engineer on complex construction management projects ... contractors with risk identification and assessment, offering input, analysis, escalation , or resolution with construction, mitigation, and improvement activities… more
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