- Bentley Systems (CA)
- …**Qualifications:** + A minimum of 4 years' experience as Technical Account Manager, Support Account Manager or Support Engineer /Analyst is required. + ... ** Support Account Manager** **Location:** Home-based, US (PST preferred)...+ Acting as a first point of elevation and escalation for your customer, ensuring their issues are prioritized… more
- AeroVironment (Petaluma, CA)
- …GRC efforts, software vetting, compliance documentation, exception monitoring, and configuration support . You will be required to manage a heavy workload ... independently, coordinate with multiple teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk, develop processes and maintain… more
- AeroVironment (San Diego, CA)
- …Description** We are seeking a highly skilled Sr. Enterprise Analyst to support Compensation, Talent & Performance for Workday Systems. This role involves managing ... and enforcing system standards. + Anticipates bottlenecks and provides escalation management + Analyzes end-to-end, moderate to high complexity...maximum ROI, and directs BU & IT strategy in support of the overall business strategy + Partners with… more
- AeroVironment (Petaluma, CA)
- …approves changes to high-level requirements + Anticipates bottlenecks and provides escalation management + Analyzes end-to-end, moderate to high complexity business ... maximum ROI, and directs BU & IT strategy in support of the overall business strategy + Partners with...missile systems. Founded in 1971 by celebrated physicist and engineer , Dr. Paul MacCready, we've been at the leading… more
- AeroVironment (Simi Valley, CA)
- …The Sr. Enterprise Applications Analyst to lead the design, implementation, and support of AeroVironment's Oracle Fusion EPM platform, with a mission to more ... levels, indirect rate management, and working capital metrics. + Support audit readiness with transparent workflows, reconciliations, and system logs… more
- Palo Alto Networks (Santa Clara, CA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Zscaler (San Jose, CA)
- …worldwide to harness speed and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team, you will be ... and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the… more
- Palo Alto Networks (Santa Clara, CA)
- …sales and/or service delivery roles + Past experience as Escalations Engineer /Manager, Technical Account Management, Engineering Management, Customer Support ... Incident and Escalation Management team which part of Global Customer Support and Service teams covering all Palo Alto offerings of cybersecurity platforms and… more
- Amazon (San Francisco, CA)
- …software, and tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) ... our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are...working alongside them on customer issues. As an Field Support Engineer , you will: - Serve as… more
- Red River (Santa Clarita, CA)
- …others; you seek to make those around you successful. Red River is seeking a Systems Support Engineer II to join our growing team! This position will work onsite ... and office-based staff, ensuring a reliable and seamless end-user experience. The engineer will handle day-to-day onsite support , device lifecycle tasks such… more