- IBM (San Jose, CA)
- …as point-of-contact for escalated issues to ensure appropriate response and focus of support teams * Manage the hiring, development, and retention of technical ... support engineers and enhance their technical, communication, and business...commitment to customer success. * Implement, maintain, and enhance escalation processes and procedures and the on-call schedule and… more
- GE HealthCare (CA)
- **Job Description Summary** The Senior Field Service Engineer performs on time and accurate preventative maintenance in one or more modalities of equipment. The ... Senior Field Service Engineer is aware of and follows all Field Modification...complexity. + Lead communications with customers and serve as escalation point for customer related concerns, including installations. +… more
- Applied Materials (Santa Clara, CA)
- …your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at ... about careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at a specific customer: escalations, fleet performance,… more
- Meta (Menlo Park, CA)
- **Summary:** Meta is seeking a Data Center Infrastructure Management (DCIM) Engineer to become part of our Data Center Facilities Engineering team. Our data centers ... and responsive full-life-cycle engineering expertise to the teams who operate and support our expanding global fleet of data centers.Our Data Center Infrastructure… more
- V2X (El Segundo, CA)
- …/ BS Degree; Or + Minimum of 10 years of experience as a Network Operations Support Engineer for large, complex programs / systems in a Network Operations Center ... with integrity, respect, responsibility, and professionalism. As a Senior Network Operations Engineer (Tier 3), you will provide expert-level support for the… more
- Coinbase (Sacramento, CA)
- …performance of critical support systems. While also serving as a technical escalation point for the Tier 1 Service Desk, your contributions to the ITSM ecosystem ... supported. *Job Description* As a Senior IT Service Desk Engineer , you will play a key role in administering,...are crucial for our global support operations. This is a hands-on technical role requiring… more
- Atlas Technica (CA)
- Position Name: Sr. Systems Engineer Reports to: Client Technology Manager Location/Type: LA, CA Atlas Technica's mission is to shoulder IT management, user ... support , and cybersecurity for our clients, who are hedge...Atlas Technica now! We are seeking a Sr. Systems Engineer to join our rapidly growing organization. This is… more
- V2X (El Segundo, CA)
- …Network Operations Engineer (Tier 2), you will provide mid-level operational support for enterprise network systems. This position serves as the key ... to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness....escalation between Tier 1 personnel and senior engineering staff,… more
- Wells Fargo (San Francisco, CA)
- …- Critical Security Infrastructure organization, is seeking a Senior Information Security Engineer to join an exciting, fast-paced team working on cutting edge ... influence all levels of professionals, including managers + Provide periodic 24/7 on-call support rotation and some work will be required to be completed during off… more
- NVIDIA (Santa Clara, CA)
- …Ways to stand out from the crowd: + Background as a developer and/or support escalation team member for large enterprise/service provider customers at a company ... or related field + 8+ years system software development and hardware support experience, ideally with some of that time customer-facing + Strong computer… more