- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem...the United States. This role specifically follows a weekend support model (Wednesday-Sunday, Saturday-Wednesday, or Friday-Tuesday, with the next… more
- Palo Alto Networks (New York, NY)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Capital One (Albany, NY)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized ... these same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Meta (Albany, NY)
- …of our team members and vendor field workforces. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Incident Response: Drive work ... Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient,… more
- Wells Fargo (New York, NY)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Software Engineer ** in New York, NY. **Job Role and Responsibility:** Wells Fargo Bank, NA, is ... seeking a Senior Software Engineer to join the WIMT Platform Services team. As...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- City of New York (New York, NY)
- …that receive City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires ... management, call monitoring, action planning, and reporting. -Handle issue escalation and resolution processes. -Communicate internally with updates to… more
- CUNY (New York, NY)
- …optical backbone, including DWDM/optical platforms and dark-fiber interconnects. + Engineer , deploy, and support datacenter network fabrics (spine/leaf, ... Senior Network Services Engineer (IT Infrastructure Engineer 3) -...coordination with campus IT teams. + Serve as senior escalation point for complex enterprise networking issues; mentor and… more
- Oracle (Albany, NY)
- **Job Description** **Senior Network Development Engineer ** **MUST BE A US CITIZEN** Join Oracle Health's Infrastructure Engineering Services (IES) team as a Network ... Development Engineer (IC3/IC4) focused on Operations and Incident Response. In...Collaborate with cross-functional teams in operations, security, product, and support to resolve complex technical challenges and drive continuous… more
- Meta (Albany, NY)
- …feeds, and other information stored on Meta 's server banks.The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication ... **Summary:** Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction...data points to assist with field coordination of projects. Support development of project management best practices and initiatives,… more
- S&P Global (New York, NY)
- …more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' ... to produce technology that is scalable, robust, and useful. As a Security Engineer at Kensho, you are a thoughtful, collaborative, and seasoned technologist who will… more