- Wolters Kluwer (New York, NY)
- …strategy and product utilization across the Wolters Kluwer Health's Clinical Decision Support & Provider Solutions (CDSP) product portfolio. They serve as a trusted ... trainings, and deployment plans to meet unique customer needs + Win support for process and performance improvement plans related to customer success, product… more
- Citigroup (New York, NY)
- …trade, and customer request that comes into the firm. Our teams re- engineer the client and partner experience to deliver excellence through secure, reliable ... oversight to drive consistent and clear QA processes, monitoring, reporting and escalation . + Maintain common QA standards, procedures and governance processes to… more
- HTC Global Services Inc (Brooklyn, NY)
- Role Summary: The L3 Infrastructure Engineer will serve as a senior technical authority responsible for designing, optimizing, and maintaining enterprise-scale ... ensure high availability, security, and efficiency across infrastructure services. The engineer will collaborate with architecture, network, and storage teams to… more
- Oracle (Albany, NY)
- …+ Participate in operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation point for remediation; ... **Job Description** This role is for a Network Development Engineer (NDE) in the network design and development organization. Your focus will be on the architecture… more
- Oracle (Albany, NY)
- …of the leading enterprise software company in the world. This Principal Network Development Engineer (NDE) is focused on design and support of network fabric and ... operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation ...break-fix support for events and serve as escalation point for remediation; participate in post-event root cause… more
- Insight Global (New York, NY)
- …to help clients maximize value from HSBC platforms Solution Advisory & Pre-Sales Support * Participate in RFPs, client pitches, and early-stage discussions * ... Support Sales and Product teams by articulating HSBC's value...relationship-building and client-facing communication skills * Strong problem-solving and escalation management abilities * High level of business acumen;… more
- Educational Testing Service (Albany, NY)
- …business acumen, and innovative thinking to perform technical configuration, support , change management, user training, and continuous improvement based on ... as an expert on Copilot capabilities, offering guidance and support to end users. Assist and Oversee a Center...at the forefront when participating in pilots, during incident escalation and resolution, and all aspects of service delivery… more
- MTA (New York, NY)
- …will enable and enhance the People team's capabilities to effectively support the organization's overall strategic objectives. The Senior Manager, Project ... will run workshops with various internal clients and look to re- engineer processes and supporting systems to improve process capabilities, capacity, workflow,… more
- Oracle (Albany, NY)
- …characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. ... Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been… more
- Oracle (Valhalla, NY)
- …regulations (eg, HIPAA, GDPR, etc.). + Serve as the Tier 3 technical escalation point for complex network issues, leading root cause analysis and implementing ... hands-on, progressive experience in network engineering, deployment, and operational support within a large-scale, multi-vendor enterprise environment. + Proven… more