• Technical DMZ Architect

    Bank of America (Richmond, VA)
    …Technology degree or substantial equivalent experience * Experience with scripting languages * Support the Principal Engineer as needed to select the technology ... solution design where needed, defining nonfunctional requirements/architectural runway to support new epics/features and expand into new opportunities. This role… more
    Bank of America (05/10/25)
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  • Systems Development Manager, ADC, Builder Tools

    Amazon (Herndon, VA)
    … support large scale AWS services and features - Be a point of escalation for operational events, support best practices, and drive operational issues to ... security, data handling, accessibility, service level agreements). - Oncall support in ADC regions, and when an issue or...of cross functional engineers. You are able to assess engineer performance and have experience managing both high and… more
    Amazon (04/25/25)
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  • Database Administrator 4

    M. C. Dean (Chantilly, VA)
    …physical security system, ensuring reliability and availability. + Provide Tier 3 escalation support for customer calls, working closely with customers, vendors, ... at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver… more
    M. C. Dean (05/15/25)
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  • System Administrator 1

    M. C. Dean (Arlington, VA)
    …networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation . + Communicate with customers, manufacturers, vendors, ... will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and...are not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical… more
    M. C. Dean (05/14/25)
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  • Physical Security System Administrator 4

    M. C. Dean (Chantilly, VA)
    …+ Resolve complex system issues for physical security systems + Triage customer support calls, providing Tier 3 escalation as needed + Communicate with ... at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver… more
    M. C. Dean (05/14/25)
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  • System Administrator 2

    M. C. Dean (Mclean, VA)
    …networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation . + Communicate with customers, manufacturers, vendors, ... will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and...success in this role. + Manage physical security system support to meet service level agreements. + Analyze physical… more
    M. C. Dean (02/23/25)
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  • Senior Critical Environment Technician

    Microsoft Corporation (Boydton, VA)
    …is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 ... discipline(s) of equipment, their meanings, and engages with appropriate escalation processes or procedures. Recognizes circumstances where execution would be… more
    Microsoft Corporation (05/17/25)
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  • System Administrator 2

    M. C. Dean (Arlington, VA)
    …skills for customer correspondence, SOP, and Outage documentation. + Triage customer support calls, providing Tier 2 escalation as needed + Communicate ... will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and...are not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical… more
    M. C. Dean (05/14/25)
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  • System Administrator 3

    M. C. Dean (Arlington, VA)
    …skills for customer correspondence, SOP, and Outage documentation. + Triage customer support calls, providing Tier 2 escalation as needed + Communicate ... will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and...are not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical… more
    M. C. Dean (05/14/25)
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  • Service Desk Manager

    MPR Associates (Alexandria, VA)
    …functional part of the Service Desk, the Service Desk Manager serves as an escalation point between the Service Desk staff and other personnel in the IT department. ... The Service Desk Manager is expected to take ownership of user support issues and be proactive when dealing with them. This is a great opportunity to innovate and… more
    MPR Associates (03/21/25)
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