- Cognizant (Albany, NY)
- …in Azure. + Experience supporting enterprise customers in cloud operations, technical support , escalation management , or consulting. + Experience with ... a technical expert, helping clients succeed in the cloud through proactive management , technical support , and strategic guidance. A passion for problem-solving,… more
- TD Bank (NY)
- …and report on key risk factors to track effectiveness; provides appropriate decision support and escalation to Risk Management leadership team and/or ... States of America **Hours:** 40 **Line of Business:** Risk Management **Pay Detail:** $100,000 - $120,000 USD TD is...a subject matter expert while providing guidance, advice, and/or support to other business partners related to non-trading market… more
- Citigroup (Getzville, NY)
- …to ensure appropriate escalation in according with Issue Management and Escalation Policies. + Support management in the review and challenge ... Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management , Issue Management , Risk … more
- MongoDB (New York, NY)
- MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine ... in the United States. This role specifically follows a weekend support model (Wednesday-Sunday, Saturday-Wednesday, or Friday-Tuesday, with the next two days… more
- Palo Alto Networks (New York, NY)
- …Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical skills related to telecommunication equipment and Internet ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Fortress Brand (New York, NY)
- …within your pod, fostering high-level relationships with client leadership and providing escalation support to account management teams. + Collaborate ... from a 360 perspective. We work effectively to give every client the hands-on support , niche knowledge, and first-access they need to win in the world's most… more
- Marriott (New York, NY)
- …group. * Provide detailed status reports as requested, coordinate 3rd party vendor management , and escalation support . * Ensuring client Technology needs ... project support for corporate, regional and property initiatives. Project Management * Execute IT Hotel projects and manage vendor installations. * Conduct… more
- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. + Identify risk-related issues needing escalation to management . + Promote an environment that supports belonging ... **Overview:** Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT)… more
- M&T Bank (Buffalo, NY)
- …presentations to include, but not limited to business monitoring and financial analysis for escalation to all levels of senior management , as well as multiple ... of data over multiple disciplines and communicate that to management to support business decisions + Responsible...the Company's Risk Appetite. + Identify risk-related issues needing escalation to management . + Promote an environment… more
- HTC Global Services Inc (Brooklyn, NY)
- …point for complex network issues. This role involves troubleshooting, architecture support , firewall management , performance optimization, and mentoring junior ... Certifications + Experience: 10-12 years in networking, with 3-4 years in L3-level support or senior escalation roles. + Certifications: + Cisco CCNP Enterprise… more