- TD Bank (Melville, NY)
- …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a… more
- Citigroup (New York, NY)
- The Fixed Income Rates eTrading production support team provides direct support to a diverse set of trading desks under the "Rates" banner. Your responsibilities ... be the best for our clients. The successful candidate will be responsible for management of our suite of core Rates (G10 and Local Markets) applications, working… more
- Google (New York, NY)
- …compliance with all internal policies and procedures. + Efficient and effective escalation management in line with the established policies and procedures. ... Vendor Manager, YouTube Creator Support _corporate_fare_ YouTube _place_ New York, NY, USA;...+ Experience in operations, strategy and planning, and program management . **Preferred qualifications:** + 5 years of experience analyzing… more
- Abbott (New York, NY)
- …+ Support on-call rotation + Time, territory, and inventory management + Standby and after-hours responsibilities + Flexible working hours + Unpredictable ... profitability through passion, partnership, and performance. Efficiently provide technical support solutions, including installation, corrective, pre-emptive, and proactive maintenance.… more
- HTC Global Services Inc (Brooklyn, NY)
- …Carrier & Contract Management + Serve as primary commercial and technical escalation point for telco carriers, ISPs, and UC platform vendors. + Drive SLA ... and UC platforms. + Govern escalations, RCA quality, and problem management for all voice/telecom-related incidents. + Lead high-severity incidents, coordinate war… more
- TEKsystems (New York, NY)
- …and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. ... Description Essential Duties: 1. Provide Level 2 End User Support (30%) Monitor and respond promptly to support...the queue(s). Document Service Desk ticket technical notes for escalation or resolution of service requests. Assist with Service… more
- Stony Brook University (Stony Brook, NY)
- …for improving the computing experience of the department. * Act as an escalation and troubleshooting support person for the Customer Engagement and ... Technology Support Specialist **Required Qualifications:** (as evidenced by an...customer service and interpersonal skills, exercising strong organizational and time- management skills with exceptional attention to detail. Essential for… more
- Coinbase (Albany, NY)
- …organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social support : ... fast, empathetic, secure, and proactive. As Head of Social Support , you'll build and lead the teams that respond to users in the wild-across Reddit, X, LinkedIn, and… more
- Amalgamated Bank (New York, NY)
- Purpose of Position: To provide high-quality IT support and services that enable Bank employees to seamlessly access technology, empowering them to effectively serve ... and security protocols are followed.To serve as the first tier of support , using analytical problem-solving skills to troubleshoot and appropriately escalate issues.… more
- Hillside Family of Agencies (Fairport, NY)
- Job Summary Shift: Wed 3-11p,Thurs 2-11p, Fri 2-10p, Sat 8a-11p The Direct Support Professional III partners with a team of skilled professionals and families to ... on treatment objectives and modalities that are utilized to support the individuals' goals. Assess the effectiveness of individual... plan). + Develop and execute service and behavior management plans aimed at assisting youth and families to… more