- Hillside Family of Agencies (Rochester, NY)
- …Tuesday:11:00PM - 9:00AM, Wednesday: 3:00PM - 11:00PM Job Summary The Direct Support Professional I partners with a team of skilled professionals and families ... and report on treatment objectives and modalities that are utilized to support the individuals' goals. Assess the effectiveness of individual care plans (eg,… more
- Crouse Hospital (Syracuse, NY)
- …This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, ... fast growing Medical Practice + Longevity and consistency of management + Perfect attendance award + Tuition reimbursement program...with 4% employer match Position Description: The IT Technical Support Specialist is responsible for support of… more
- Mindex (Rochester, NY)
- …are both rapidly growing- Are you next to join our team? The Support Specialist provides exceptional support to partners (NYS Regional Information (RICs), ... BOCES, direct districts and customers for Mindex product support . The mission of the Service Delivery team is...that will facilitate improved service. + Contributes to the management of critical incidents as needed to drive towards… more
- City of New York (New York, NY)
- …receive City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires a strong ... monitor ticket queues, providing regular reports to clients and operations management . -Oversee day-to-day ticket activities, including change management , call… more
- Citigroup (Getzville, NY)
- …Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management , Issue Management , Risk ... trending, target setting and root cause analysis. It will support the review and rationalization of risk management...for reporting. + Oversight key risk metrics trending and support timely escalation of adverse movements. +… more
- Cognizant (Albany, NY)
- …with advocates, team leads, and FTEs. **Main Responsibilities** * Understand the CSS and Escalation support ecosystem * Partner closely with escalation teams ... skills with attention to detail. * Demonstrated business maturity. * Escalation management & Critical situation handling. **Personal Attributes/Interpersonal… more
- PSEG Long Island (Bethpage, NY)
- …written communication skills. + Strong facilitation skills. + Strong judgment and escalation management skills. + Ability to foster working relationships with ... IT Risk Management , Cybersecurity, and Audit teams to ensure controls support company objectives. + Design and build processes for governance of IT vulnerability… more
- Animal Care Centers of NYC (New York, NY)
- … support excellence in high-stress, emotionally charged environments where de- escalation and problem-solving are essential. + Demonstrated ability to multitask ... Functions: + Lead and develop admissions staff through daily coaching, performance management , and real-time support during client interactions. + Manage intake… more
- NTT America, Inc. (Albany, NY)
- …Utilize the trusted advisor position to influence the client + Assessment of escalation situation + Project escalation management / leading proper resolutions ... reviews of projects. **Duties and Responsibilities:** **A. Services Sales/Presales support ** + 1st call credibility + Support ...situations **D. Contacts** Internal Integration + Executive and LOB management + Sales team and presales team + NTT… more
- Wells Fargo (New York, NY)
- …for business and technical needs across Commercial Real Estate Underwriting Employees support our focus on building strong customer relationships balanced with a ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation , and remediation of issues, and making sound risk decisions.… more