• Operations Manager

    Twinstate Technologies (Morrisonville, NY)
    …between MSP, MSSP, UCaaS, cabling, and project teams. 24x7 Alerting, Monitoring & Escalation Management + Develop, maintain, and govern 7x24 alerting workflows ... leadership and strategic insight while remaining deeply engaged in the day-to-day management required to support technicians, guide teams, and ensure outstanding… more
    Twinstate Technologies (12/12/25)
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  • Senior Manager, Global Customer Support

    Cornerstone onDemand (New York, NY)
    …proactive engagement, personalized solutions, and superior issue resolution. + **Data-Driven Management :** Gather, analyze, and report on critical support ... **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support … more
    Cornerstone onDemand (12/09/25)
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  • IT Support Desk Supervisor

    Protective Industrial Products (Latham, NY)
    …and performance management . + Manage daily operations of the IT support desk, including ticket assignment, escalation , prioritization, and resolution. + ... providing high-quality customer service. + Strong understanding of IT support processes and incident management . + Experience...understanding of IT support processes and incident management . + Experience with IT Service Management … more
    Protective Industrial Products (12/09/25)
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  • Consultant, Account Management

    Cardinal Health (Albany, NY)
    **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships ... execution. + Lead resolution of complex or persistent order situations where escalation or unique solutions are required. + Review key performance indicators monthly… more
    Cardinal Health (12/06/25)
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  • VP, CMC Program Management

    Regeneron Pharmaceuticals (Troy, NY)
    We are hiring a Vice President to lead our CMC Program Management team. This position addresses a critical organizational challenge: coordinating Chemistry ... in this role will ensure seamless product development, launches, and lifecycle management . This position is a unique opportunity to transform current coordination… more
    Regeneron Pharmaceuticals (11/11/25)
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  • Section Chief of IT Support

    City of New York (New York, NY)
    …focused on four pillars: SCADA Support and Development, IT Support and Cybersecurity, Asset Management , and Application Development. This transformation ... Treatment (BWT) is seeking a Section Chief of IT Support to lead and manage the IT Support...performance, and fostering professional development. - Oversee IT Asset Management , ensuring accurate tracking and maintenance of IT hardware… more
    City of New York (12/10/25)
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  • Director of Academic Support and Advocacy

    University of Rochester (Rochester, NY)
    …degree required - Minimum of 7 years of experience in effective leadership and management in student success and support initiatives and services in higher ... by a team of dedicated professional advisors whose work is designed to support the academic success of undergraduates in the College. This position provides… more
    University of Rochester (11/20/25)
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  • Fraud Support Associate

    M&T Bank (Amherst, NY)
    …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management . + Promote an environment that supports belonging ... to obtain needed. information. + Responsible for customer issue through resolution or escalation and follow-up with the customer once servicing is complete to ensure… more
    M&T Bank (12/13/25)
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  • Trade Operations Senior Support Specialist

    TD Bank (Melville, NY)
    …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a… more
    TD Bank (12/10/25)
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  • Fixed Income eTrading Support Sr Analyst-…

    Citigroup (New York, NY)
    The Fixed Income Rates eTrading production support team provides direct support to a diverse set of trading desks under the "Rates" banner. Your responsibilities ... be the best for our clients. The successful candidate will be responsible for management of our suite of core Rates (G10 and Local Markets) applications, working… more
    Citigroup (11/28/25)
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