- ManpowerGroup (New York, NY)
- … Management and infrastructure applications including VDI, patch management , encryption technologies, and anti-virus solutions. + Support ... Our client, a leading financial services organization, is seeking a Computer Support professional to join their team. As a Computer Support specialist, you will… more
- Bloomberg (New York, NY)
- Senior Data Management Professional - Data Quality Engineer - Company Financials Location New York Business Area Data Ref # 10044300 **Description & Requirements** ... enhance our systems, products and processes - all while providing platinum customer support to our clients. Our Team: The Company Financials team provides our… more
- Twinstate Technologies (Morrisonville, NY)
- …between MSP, MSSP, UCaaS, cabling, and project teams. 24x7 Alerting, Monitoring & Escalation Management + Develop, maintain, and govern 7x24 alerting workflows ... leadership and strategic insight while remaining deeply engaged in the day-to-day management required to support technicians, guide teams, and ensure outstanding… more
- Cornerstone onDemand (New York, NY)
- …proactive engagement, personalized solutions, and superior issue resolution. + **Data-Driven Management :** Gather, analyze, and report on critical support ... **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support … more
- Protective Industrial Products (Latham, NY)
- …and performance management . + Manage daily operations of the IT support desk, including ticket assignment, escalation , prioritization, and resolution. + ... providing high-quality customer service. + Strong understanding of IT support processes and incident management . + Experience...understanding of IT support processes and incident management . + Experience with IT Service Management … more
- Cardinal Health (Albany, NY)
- **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships ... execution. + Lead resolution of complex or persistent order situations where escalation or unique solutions are required. + Review key performance indicators monthly… more
- Regeneron Pharmaceuticals (Troy, NY)
- We are hiring a Vice President to lead our CMC Program Management team. This position addresses a critical organizational challenge: coordinating Chemistry ... in this role will ensure seamless product development, launches, and lifecycle management . This position is a unique opportunity to transform current coordination… more
- City of New York (New York, NY)
- …focused on four pillars: SCADA Support and Development, IT Support and Cybersecurity, Asset Management , and Application Development. This transformation ... Treatment (BWT) is seeking a Section Chief of IT Support to lead and manage the IT Support...performance, and fostering professional development. - Oversee IT Asset Management , ensuring accurate tracking and maintenance of IT hardware… more
- University of Rochester (Rochester, NY)
- …degree required - Minimum of 7 years of experience in effective leadership and management in student success and support initiatives and services in higher ... by a team of dedicated professional advisors whose work is designed to support the academic success of undergraduates in the College. This position provides… more
- M&T Bank (Amherst, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management . + Promote an environment that supports belonging ... to obtain needed. information. + Responsible for customer issue through resolution or escalation and follow-up with the customer once servicing is complete to ensure… more