- Parexel (Raleigh, NC)
- …to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate difficult ... in a client facing role which requires the consistent management of the proposal and contract management ...clients. + Ability to negotiate client discussions with minimal support . **Knowledge and Experience** : + Broad experience in… more
- TEKsystems (Charlotte, NC)
- …responsible for project financials partner closely with Line of Business Change Management teams to provide updates on technology deliverables. This person is ... technology delivery of the assigned project and is the primary point of escalation for technology issues. Drives overall technology execution and manages line of… more
- Ally (Raleigh, NC)
- …and methodologies. * Proficient at issue identification, problem-solving/troubleshooting, and issue escalation . * Ability to support multiple assignments and ... first level review and coaching of testing performed by testing analysts * Support program planning and execution * Develop, execute and document testing in… more
- Spectraforce Technologies (Murphy, NC)
- IT PC Refresh Support Tech Duration: 12 Months Location: Murphy North Carolina 28906, 100% onsite Shift: Hours would be M-F 8-5pm Job Description: As an IT PC ... Refresh Support Tech you will be responsible for providing technical...computer systems and applications. Disciplined, systematic problem-solving skills required. Time- management skills and the ability to establish reasonable and… more
- Parexel (Raleigh, NC)
- …to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate difficult ... Parexel is a client facing role and requires consistent management of the contract management processes, development...clients. + Ability to negotiate client discussions with minimal support . + Ability to work independently and without close… more
- Citizant (Greensboro, NC)
- …application development, Enterprise Data Management , Enterprise Architecture, and Program Management support services - focusing on the US Departments of ... service to address questions and concerns related to the enrollment process. Escalation management involves listening, understanding, and responding to customer… more
- Citizant (Greensboro, NC)
- …application development, Enterprise Data Management , Enterprise Architecture, and Program Management support services - focusing on the US Departments of ... service to address questions and concerns related to the enrollment process. Escalation management involves listening, understanding, and responding to customer… more
- Universal Health Services, Inc. (Raleigh, NC)
- …possess experience and knowledge of interventional and administrative duties necessary to support nursing and patient care on assigned unit. Assists in the direct ... care and management of patients with medical and behavioral issues as...systems and various software; must maintain certification CPR, Verbal De- Escalation , and Handle With Care. Must possess good interpersonal… more
- United Rentals (Charlotte, NC)
- …you'll do: Supervise a team of Outbound Sales Reps in their daily duties and support the Management team Assist with the measurement of job performance based on ... new and existing customers through outbound sales and personalized account management . You'll help manage our customer's needs regarding new/used equipment sales,… more
- Leisnoi, Inc. (Durham, NC)
- …a wide variety of hardware, soft, mainframe access and print problem determination/ escalation . All employees are considered mission critical and are expected to ... provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual… more
