- Oracle (Raleigh, NC)
- …will be accountable for the technical components of client implementations and support of Oracle Health solutions across Federal agencies including the Department of ... be a recognized authority and leading contributor within engagement management team. This technical project management professional...technical components of the project + Act as an escalation point for technical issues and risks + Manage… more
- Humana (Raleigh, NC)
- …IT integration efforts to Humana's corporate development team and integration management office (IMO) on all growth opportunities (M&As, Divestitures, Joint Ventures ... readiness, endpoint deployment, imaging, connectivity, and telephony cutover. + Support Athena workflows, interfaces, peripherals, and clinic device standards. +… more
- City of Durham (Durham, NC)
- …seed a national movement. The Clinical Manager is responsible for the management and administration of 911Response services within the Durham Community Safety ... and implementing policies and procedures, overseeing quality assurance and data management systems, and providing technical assistance and training. The Clinical… more
- Epsilon, Inc (Weaverville, NC)
- …Together, we're combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for our employees. Epsilon ... comprised of skilled Tier 1 - 3 service technicians who provide 24/7/365 support to various commercial businesses and government agencies. Our Service team thinks… more
- The Hartford (Charlotte, NC)
- …Online* Proficient in the use of automation tools, configuration management solutions, dev-ops principles, and data analytics* Working experience integrating ... undertake the following tasks in conjunction with other members of INT: - Support client's messaging platform consisting of Lotus Notes, Lotus Domino, and SMTP. -… more
- Oracle (Raleigh, NC)
- …**What You Will Do:** + Participate in a training to develop customer management skills and capabilities. + Engage in learning activities and gain exposure to ... of TAM professionals to collaborate and build foundational customer management skills in a team setting, + Gain exposure...delivery of services, + Have an opportunity to understand escalation processes as it relates to delivering the Customer… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff ... + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the...as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in ... support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with… more
- Truist (Charlotte, NC)
- …of issues related to various wholesale services. Acts as the point of escalation , partnering with other leaders. The Team Leader II is responsible for leading ... activities may change from time to time. 1. Provides support to the team while partnering with other teams...Develop and maintain effective risk governance and operational risk management systems and processes to manage risk and safeguard… more
- Cambrex High Point (Durham, NC)
- …today! Job Overview The Project Manager 2 is responsible for providing project management support and coordination to cross-functional project teams and clients ... * Identify and analyze issues and mitigate risks to project deliverables. * Escalation of critical project risks to management * Meeting Scheduling &… more
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