- Ryder System (Raleigh, NC)
- …junior engineers with a focus on technical guidance and serves as an escalation point for directory-related support . + Participates in planning and execution ... initiatives and projects involving complex efforts such as multi-forest management , M&A integrations, hybrid cloud adoption, modernization of legacy environments,… more
- Corning Incorporated (Durham, NC)
- …benefits include medical, dental, vision, paid parental leave, family building support , fitness, company-paid life insurance, disability, disease management ... available resources to diagnose and resolve equipment issues prior to escalation . * Assists with engineering activities in equipment modifications and improvements.… more
- NetApp (Morrisville, NC)
- …ensuring SLA compliance and ITIL best practices. + Act as the primary escalation point for complex technical issues across storage, compute, and cloud environments. ... promote knowledge sharing. + Lead the incident, problem, and change management processes **Architect Responsibilities** + Design end-to-end architectures for Managed… more
- Verint Systems, Inc. (Raleigh, NC)
- …region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- Republic Services (Concord, NC)
- …decision makers and sell all services, including total waste stream management solutions, as appropriate. **PRINCIPAL RESPONSIBILITIES:** + Identifies viable leads, ... + Responds to all cancellation requests in alignment with the established escalation policy. + Proactively communicates with or responds to customers in … more
- Amergis (Raeford, NC)
- …ensure consistency and fidelity of interventions. + Ensure Safety and Crisis Management : Implement de- escalation strategies and maintain a safe environment ... Educational Staffing is seeking Behavior Technicians to provide direct behavioral support to students with social, emotional, and behavioral challenges in… more
- Pfizer (Sanford, NC)
- …towards continuous improvement in all manufacturing areas. + Assists in the escalation process through various levels of management when operations, personnel ... will: + Supports manufacturing operations on the production floor for Buffer/Media/Process Support with varying levels of automation. + Follow SOPs and batch records… more
- City of Durham (Durham, NC)
- …incumbent is responsible for budget coordination; basic analysis; logistical support for politically sensitive and high-visibility programs; basic research, ... implementing hiring, discipline and termination procedures. + Provides logistical support for politically sensitive and high-visibility programs and events,… more
- Oracle (Raleigh, NC)
- …Participate in operational rotations as either primary or secondary. Provide break-fix support for events. Serve as escalation point for event remediation. ... fiber metro networks, and supporting multi-cloud initiatives. NRB provides 24x7 operational support during build phases and oversees network and server rack adds,… more
- Lilly (Concord, NC)
- …bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and ... the Parenteral (PAR) Operators (Entry to Expert roles) will support start up activities required to bring the area...functions as the primary point of contact for issue escalation on the shop floor. + Responsible for administering… more