- LGG Industrial (Houston, TX)
- …metrics (KPIs), identifying opportunities for improvement and implementing corrective actions. + Support conflict resolution and escalation management with ... across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a… more
- Affinius Capital (San Antonio, TX)
- …+ Assist with Active Directory and Entra ID administration and user account management . + Support and maintain Microsoft 365 applications and services, including ... for a global client base, managing over $61billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital… more
- Indorama Ventures (Pasadena, TX)
- …ticket documentation, impact/urgency assessment, and clear work notes and user communication. - Escalation management : Functions as a focal escalation point ... IT projects, vendor visits, local and regional controls, business development, issue escalation , licensing, and asset management . In executing these duties, the… more
- Bank OZK (Dallas, TX)
- …to manage escalation under pressure. + Strong leadership and people management skills, including the ability to mentor, coach, and evaluate performance. + Strong ... in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching,… more
- Sabre (Dallas, TX)
- …ensure decisions are captured and actioned. + RAID and escalation management -maintainthe enterprise RAID log,validateowners and mitigations, ... our journey! **_NOTE:_** _TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming...a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned… more
- Deluxe (Fort Worth, TX)
- …delivering against commitments. Thoughtfully consider the proper level of supporting internal/ management engagement necessary for the escalation of issues that ... revenue delivery for all projects assigned. This role engages project management processes for task identification, prioritization and completion; as well as… more
- Applied Materials (Cedar Park, TX)
- …customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management . Complies with all safety ... health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work,… more
- Parexel (Austin, TX)
- …to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate difficult ... in a client facing role which requires the consistent management of the proposal and contract management ...clients. + Ability to negotiate client discussions with minimal support . **Knowledge and Experience** : + Broad experience in… more
- Parexel (Austin, TX)
- …to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate difficult ... Parexel is a client facing role and requires consistent management of the contract management processes, development...clients. + Ability to negotiate client discussions with minimal support . + Ability to work independently and without close… more
- HP Inc. (Austin, TX)
- …of related work experience, preferably in HP products in Customer base, account management , computer customer support , on site customer support , Mission ... bring to the team:** Knowledge and experience with printer's repair support Exceptional organizational or project management skills Exceptional communications… more