- M. C. Dean (San Jose, CA)
- …systems designs and equipment in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + ... world for the better. We are seeking a **Project Manager - High End Residential Security & Technology Solutions**...Managing daily operations with the project sustainment and support team working on 24/7 call rotation and preventative… more
- ServiceNow, Inc. (Santa Clara, CA)
- …get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction ... and personalized service during account level escalation . The Account Escalation Manager ...services. Note THIS IS NOT A SALES OR SALES SUPPORT ROLE. **What you get to do in this… more
- Google (San Bruno, CA)
- …4 years of experience working with incident response management, risk mitigation, customer support and social media communications. + 4 years of experience in ... escalation management, executive communications, and making time-critical decisions with...lead initiatives with various stakeholders. As a Social Communications Manager for YouTube's Incident Management Office (IMO), lead training… more
- GitHub (CA)
- … team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, build ... and deploy solutions to simplify the Customer Support Troubleshooting process and help our Engineering and Product Teams remove the root causes of Customer … more
- PNC (San Diego, CA)
- …and have an opportunity to contribute to the company's success. As a Sales Support Manager within PNC's Treasury Management Sales organization, you will be based ... remotely, at manager 's discretion. Additional Details: * As a Sales Support Manager within PNC's Treasury Management organization, will be responsible for… more
- Ford Motor Company (Long Beach, CA)
- …world. We are looking for a customer-centric, technical, and hands-on **Mobile Application Support Manager ** . The **Mobile Application Support Manager ... best practices, troubleshooting guides, and training materials for the support team. + **Issue Escalation ** : Act...materials for the support team. + **Issue Escalation ** : Act as the primary representative for FordPass/LincolnWay… more
- Wells Fargo (Los Angeles, CA)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our ... in various aspects of operations, compliance, and technology + Collaborate with the Brokerage Support Manager and other support team members, as projects… more
- North Marin Community Services (Novato, CA)
- …and program excellence, we provide vital resources, educational opportunities, and economic support to individuals and families in our community. Whether in the form ... or meetings. Hybrid schedule possible in accordance with NMCS policy and manager approval. Sign-on bonus of $1,000. Generous benefits package including medical,… more
- Brink's (Sacramento, CA)
- …and advancement opportunities for its employees. We have a challenging opportunity for a Product Support Manager - CIT. Job Summary: The Product Support ... Manager - CIT is responsible for support and coordination of the product line. This position.... Serve as a product consultant and point of escalation for Product Line support issues .… more
- ManageCasa Inc. (San Francisco, CA)
- …their businesses efficiently. Position Summary We are seeking a proactive and customer-focused SaaS Support Manager to lead and manage our support team, ... passion for customer satisfaction, strong leadership skills, and experience managing a support team in a SaaS environment. Key Responsibilities Customer Support … more