- SAP (Palo Alto, CA)
- …and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our ... customers' IT operations and support customers on their digital transformation journey to the...resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior… more
- Insight Global (Irvine, CA)
- …application support , configuration, and development. * Experience acting as an escalation point for tickets, bridging support and development teams. * Strong ... the insurance industry is looking for an Enterprise Applications Manager to join the fully remote team. This person...team. This person will lead the strategy, implementation, and support of enterprise and smaller business applications across the… more
- Warner Bros. Discovery (Burbank, CA)
- …communicate strategic change program objectives. Act as the first point of escalation for programs stakeholders, providing support and guidance throughout the ... and localizing content in over 68 languages. The Program Manager role will be accountable for the end-to-end delivery...will drive the execution of the change program in support of wider group objectives, such as delivery of… more
- City National Bank (Los Angeles, CA)
- *OPERATIONAL RISK BUSINESS OVERSIGHT MANAGER I - Technology* WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and ... risk management efforts in the first line of defense (1LOD) to support decision-making, primarily covering CNB Technology and Innovation. The ORBO Manager… more
- Cognizant (Sacramento, CA)
- …Serve as an escalation point for technical issues outside of Operations support . + Work with Microsoft to facilitate timely resolution for issues in customer's ... **Role: Technical Account Manager ** **Location: Remote** **Job Summary (Technical Account ...+ Experience supporting enterprise customers in cloud operations, technical support , escalation management, or consulting. + Experience… more
- Rubrik (Palo Alto, CA)
- …Marketing, Engineering, PM, and IT to improve overall customer satisfaction. + Engage Support , escalation , and Engineering teams as needed to ensure an optimal ... **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of...come your way. **About the role:** The Customer Experience Manager is a key role within the Customer Success… more
- Subaru of America (San Francisco, CA)
- …responsible for reviewing exception request and determining if the request warrants escalation to the Regional Customer Experience Manager for further ... CAL Zone. MAJOR RESPONSIBILITIES + Develop and execute training engagements to support on-boarding, new-product launches, and as-needed training through a variety of… more
- BMO Financial Group (Los Angeles, CA)
- …you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable ... inclusive society. We are seeking a top-performing MD Group Manager to lead our Pac Rim division. The ideal...generation from sales and syndications. + Acts as an escalation point for complex client issues, using strategic problem-solving… more
- Stanford University (Stanford, CA)
- …SLAs. + **Client Support :** + Serve as the primary point of escalation for clients regarding mobile network connectivity and private 5G services. + Understand ... Mobile Infrastructure Technical Manager - IT **Business Affairs: University IT (UIT),...team, engineering and maintaining mobile technology, ensuring excellent client support , and managing vendor relationships. The ideal candidate should… more
- CommScope, Inc. (Sunnyvale, CA)
- Sr. Technical Operations Manager Req ID: 79951 Location: Sunnyvale, California, United States, 94089 In our 'always on' world, we believe it's essential to have a ... a CommScope BU is looking for a seasoned **Senior Technical Operations Manager ** to lead our global operations team in delivering world-class infrastructure… more