- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk).** The Senior Customer Technical ... Support Specialist ( Help Desk) serves as Key Personnel under the NSWCDD...resolving complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system… more
- EPS Corporation (Dahlgren, VA)
- …detail-oriented professional with hands-on experience using enterprise-level help desk systems and a commitment to delivering superior support . Requirements ... , responding to inquiries via phone, email, and ticketing systems . + Troubleshoot and resolve hardware, software, and network...problem resolutions accurately within the help desk system . + Escalate complex issues to higher-level support… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Support Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Technician - ECOSphere** for...DC; familiarity with Apple devices supported.* Experience with ticketing systems and customer service in IT support … more
- CACI International (Norfolk, VA)
- …on a growing program supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy Maintenance and Modernization Enterprise ... to end-user phone, email, or chat requests for technical support + Resolve basic computer, application, system ,...resolve and avoid future issues + Document incidents using help desk systems and tools + Escalate… more
- SMX (Dahlgren, VA)
- …a highly motivated Senior Help Desk Specialist to join our team in support of Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior ... Help Desk Specialist will provide advanced technical ...Assist in the installation, configuration, and maintenance of IT systems and equipment in support of the… more
- General Dynamics Information Technology (Quantico, VA)
- …historical database records + Route calls to product line specialists, application, or system support specialists + Maintains and updates records and tracking ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User … more
- Huntington Ingalls Industries (Fairfax, VA)
- …https://vimeo.com/732533072 Job Description Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS ... fleet. With a holistic approach to life-cycle maritime defense systems -from small watercraft to submarines, surface combatants and aircraft...to support schedule flexibility if needed in support of help desk operations work schedule.… more
- TekSynap (VA)
- …| US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | _ **ID** _2025-8636_ **Category** _Technical Support / Help Desk_ **Type** _Regular Full-Time_ ... + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems . + Performs analysis of user requirements and IT processes to… more
- General Dynamics Information Technology (Chantilly, VA)
- …in improving how agencies operate. At GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and tomorrow is smarter. ... that arise or submitting and tracking tickets for issue resolution. + Provide support with help desk functions such as password resets, workstation builds,… more
- KBR (Chantilly, VA)
- … system integration, and data analysis/collections teams that are creating systems that support our customer's missions/requirements. Responsibilities: + ... and support efforts across the enterprise + Support and help implement Directorate governance policy...System Engineering processes + Experience with Model Based Systems Engineering + Experience with SIGINT and GEOINT … more