- EPS Corporation (Dahlgren, VA)
- …of all support activities, incident reports, and resolutions. + Support system access requests, password resets, and account management following ... environments. + Troubleshoot, diagnose, and resolve complex issues using help desk systems such asBMC RemedyorServiceNow. +...(6) yearsof professional experience in Industry, Federal, or DoD Help Desk Support . + Hands-on experience withBMC… more
- V2X (Virginia Beach, VA)
- …(3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support , and ... packages for remote connection and operation, train users and support personnel on system set-up and operation,...AA degree. + Four (4) years of experience in support of Defense IT systems may be… more
- ManTech (Mclean, VA)
- …+ Component Mission Administration (CMA) Certification. + Experience in a technical help desk support role. + Familiarity with data transfer services. ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support team in **McLean, VA.** In this role,… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support (75% and 25% ... Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems.... 4) Reviews data from a DoD Network Monitoring System . Reviews historical data and proactively audits systems… more
- GovCIO (Richmond, VA)
- …session in the Herndon, VA office. **Responsibilities** + Provide professional and timely technical support via phone, chat, and ticketing system . + Support ... Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk, or call center experience (or relevant degree/certification… more
- NANA Regional Corporation (Ashburn, VA)
- Manages the general day-to-day operations of the organization's computer systems , networks, programs, infrastructure, help -desk support , databases, and other ... + Coordinates and schedules the transition from existing to new platforms and systems . Monitors the needs of the organization vis-a-vis the newest technology. +… more
- NANA Regional Corporation (Fredericksburg, VA)
- …processes and procedures. + Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on ... and external partners including but not limited to third-party support team, Government customers, and system users....at least 5 years of direct related experience in help desk and network support . + A… more
- Pearson (Richmond, VA)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based ... and customers, by handling inbound calls to the School Support Help Desk and assisting our staff...evolve their understanding of our program and Education Management Systems . The Part-Time Customer Service Analyst will be responsible… more
- Leidos (Newport News, VA)
- …Active DoD Secret security clearance.** **Primary Responsibilities** + Provide timely and effective help desk support to users of the iSMART process and ... **Position Overview** Leidos is seeking a motivated and detail-oriented **Customer Support Analyst** to join our team supporting the ACCA5JI JINTACCS mission… more
- Ryder System (Richmond, VA)
- …after go-live for Uptime items + Data Analytics:* Profile data from dashboard and systems to support system optimization projects* Perform data analysis on ... reports technology controls systems and WMS/WES +...Required + Experienced in financial business case analysis to help support targeted return on investment. Intermediate,… more