- Palo Alto Networks (Reston, VA)
- …event of a critical situation to expedite resolution as required **The Team ** Our technical support team is essential to our success and mission. As part ... to our customers doesn't stop once they sign it just evolves. Our technical team provides behind-the-scenes support to meet our customers' needs. As threats… more
- Palo Alto Networks (Reston, VA)
- …of traffic generation tools and scripting languages is a plus **The Team ** Our technical support team is essential to our success and mission. As part ... to our customers doesn't stop once they sign it just evolves. Our technical team provides behind-the-scenes support to meet our customers' needs. As threats… more
- Palo Alto Networks (Reston, VA)
- …science or related discipline or equivalent military experience required **The Team ** Our technical support team is critical to our success and mission. ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...As part of this team , you enable customer success by providing … more
- Palo Alto Networks (Reston, VA)
- …work outside of normal business hours (As business needs dictate) **The Team ** Our technical support team is critical to our success and mission. As part ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies...of this team , you enable customer success by providing … more
- Siemens Energy (Virginia Beach, VA)
- …in the United States **About the Team ** Working in Service Engineering, the Global Technical Support team are responsible for first level technical ... of wind turbines. As a key member of our support team , you will provide real-time technical guidance and support to field technicians working on offshore… more
- Palo Alto Networks (Reston, VA)
- …Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus **The Team ** Our technical support team is critical to our success and mission. As ... (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners +...part of this team , you enable customer success by providing … more
- System One (Ashburn, VA)
- …(eg, AWS, Azure). Leadership Skills: Demonstrated ability to lead and mentor a technical support team , fostering a collaborative and high-performance ... Support Management: Lead and manage the Level 2 support team responsible for the continuous operation...Required Qualifications Experience: Minimum of 5 years in a technical support or operations management role, with… more
- Palo Alto Networks (Reston, VA)
- …You will receive the training necessary to become an expert within the technical support team ! **Compensation Disclosure** The compensation offered for ... customer-focused professional. As part of the global Cortex XSOAR support team , you will serve our customer...team , you will serve our customer base providing technical support , by answering incoming support… more
- EDB (Richmond, VA)
- …practice" and informal customer questions + Manage customer escalations and coordinate with the technical support team for faster resolution. + Travel is ... internal team members, such as: Professional Services, Field CTO, CSM, Technical Support , Account Team , and the customer + Maintain current functional… more
- DISH Network (Christiansburg, VA)
- …or technical assessment session.** This role will be empowered to manage an IT technical support team responsible for real time support of internal ... Lead, mentor, and manage a team of Level 2 Advanced Technical Support Specialists, including performance reviews and development + Monitor team … more
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