- Palo Alto Networks (Reston, VA)
- …normal business hours, including weekends (As business needs dictates) **The Team ** Our technical support team is critical to our success and mission. As ... quarterly business review. As part of the Prisma SDWAN support team , you will serve our customer..., you will serve our customer base by providing technical support , by answering incoming support… more
- Palo Alto Networks (Reston, VA)
- …engineering, mathematics, or related experience-or equivalent military experience **The Team ** Our technical support team is critical to our success and ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...mission. As part of this team , you enable customer success by providing … more
- Palo Alto Networks (Reston, VA)
- …work outside of normal business hours (As business needs dictate) **The Team ** Our technical support team is critical to our success and mission. As part ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies...of this team , you enable customer success by providing … more
- Cornerstone onDemand (Virginia Beach, VA)
- …trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team . **In this role you will ... executives and engineering leaders. + Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices.… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …progress via agreed upon Service Level Agreements (SLAs) and project deliverables. . Providing technical support to project team members by handling complex ... performance standards. The Technical Manager will oversee technical personnel and support the development and... . Peer review and provide council to the team to drive framework adoption. . Strong knowledge of… more
- EchoStar (Christiansburg, VA)
- …of tomorrow. **Job Duties and Responsibilities** This role will be empowered to manage an IT technical support team responsible for real time support of ... Lead, mentor, and manage a team of Level 2 Advanced Technical Support Specialists, including performance reviews and development + Monitor team … more
- Amazon (Arlington, VA)
- …job responsibilities We are seeking a Support Engineer to join our SATCOM Technical Support team . The ideal candidate will combine strong troubleshooting ... be on complex problem resolution and ensuring customer satisfaction through effective technical support . Work in a rotating shift schedule, including weekdays,… more
- Oracle (Richmond, VA)
- … technical support to clients, serving as a liaison to the offshore technical team or product support . **Sales Pursuit Support :** You'll conduct ... people who use it to achieve incredible things. Our team focuses on North American based clients using our...with the client, at their location, serving as trusted technical advisor.high quality, integrated solutions within constraints of time… more
- Oracle (Richmond, VA)
- … technical support to clients, serving as a liaison to the offshore technical team or product support . **Sales Pursuit Support :** You'll conduct ... **Job Description** **Oracle Cloud PaaS4SaaS Technical Delivery Lead** Oracle's mission is to help...people who use it to achieve incredible things. Our team focuses on North American based clients using our… more
- EPSILON SYSTEMS (Portsmouth, VA)
- …assigned related to the technical requirements. Duties and Responsibilities: + Provides daily technical support to the Management team . + Assists in the ... or other test documents and on applicable QA forms. Utilizes technical expertise and analytical support in the development of the resolution to Condition Reports… more