- Crate & Barrel (New York, NY)
- …the sales team . A day in the life as a Team Leader , Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader , Customer Experience...our team as a Team Leader , Customer Experience & Outreach...Assistant Store Leader , Design & Trade you lead your team to meet daily sales… more
- Tompkins Community Bank (Batavia, NY)
- …for answering escalated calls from all channels for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and ... and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team ...and promotes commitment to providing a best in class experience for our internal and external customers + Maintain… more
- American Airlines (New York, NY)
- …improving lives during our day-to-day operation. + This job is a member of the Airports Team within the Customer Experience Division + The pay range for this ... creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by...of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service… more
- Michaels (Amherst, NY)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - BUFF-AMHERST, NY Deliver a customer centric shopping experience by managing...by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to… more
- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team , you'll be part of a global team that unlocks the power of ... contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) Responsibilities: 1.… more
- Insight Global (New York, NY)
- …effectively with both customers and our internal teams. As a member of our stellar customer experience team , you will work closely with some of the ... defense for our customers and the voice of the customer to the rest of the team !...Requirements What You Need * Minimum 2 years of experience supporting a technical product in customer … more
- The Hertz Corporation (Albany, NY)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Tractor Supply Company (Brockport, NY)
- …of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience . The Team Leader is also responsible for promoting a ... Solutions. + Ask to Add Value & Appreciate the Customer . + The Team Leader ...+ Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that… more
- Qualtrics (New York, NY)
- …and mature our industry-leading platform. Together, you will drive initiatives to improve the customer experience . + Communicate team impact and results to ... - FSI** **Why We Have This Role** As a Customer Success Leader of a team...delivery of top-tier customer management. You will lead a team of individual contributors who… more
- Amazon (New York, NY)
- …lead talent reviews and calibration activities * Defines metrics to measure team progress, customer experience , and operational excellence Basic ... strategic vision for content execution and leads a multi-functional team responsible for the Zappos digital shopping experience...ensure the delivery of a best-in-class website and app experience while balancing customer experience … more