- Wolters Kluwer (Albany, NY)
- …+ Resolve high-impact and complex customer issues. + Develop and implement customer service strategies. + Lead and coordinate large-scale projects aimed at ... olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software… more
- MongoDB (New York, NY)
- …AI-powered applications. MongoDB is looking for an experienced and results-oriented people leader to grow our Customer Success program in our Enterprise ... **We're looking for someone with** + Passion for and experience in hiring, developing and managing a team... experience inclusive of 4+ years of management experience , preferably in a customer success or… more
- LiveRamp (New York, NY)
- …use case definition, stakeholder management) for large enterprise customers. Our Live/Insights Customer Success Manager team operates on the front lines of ... with Analytics, Sales, Product & Engineering teams.** **Members of the Live/Insights Customer Success Manager team will be responsible for a portfolio… more
- LinkedIn (New York, NY)
- …team . We're looking for a strategic people leader to join our Enablement team as Manager, Customer Success & Services Enablement. This person will lead ... Do + Lead , coach, and develop a team of Enablement Leads supporting Customer Success...development, and performance management. + 3+ years of Enablement experience supporting Customer Success, Professional Services, or… more
- Trellix (Albany, NY)
- …role on the Customer Advocacy team , reporting into the Customer Advocacy Leader , and partnering closely with product marketing, product management, ... advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations...proactive, customer -first mindset and passion for amplifying customer voices **Nice to Have** + Experience … more
- The Hertz Corporation (Albany, NY)
- …on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team . The Manager directs processes ... + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales...and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team… more
- Pixalate, Inc. (New York, NY)
- …as well as serve as a leader for other members of the Customer Success team . This candidate will also establish and maintain active relationships with ... fields (or equivalent experience ) + 4+ years experience in client-facing customer success, technical account...customer engagement, growth, and retention + How to lead a high-performing customer success team… more
- Amazon (New York, NY)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... in the Beauty industry with Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or… more
- TD Bank (New York, NY)
- …+ Leads and contributes to the ongoing improvement of the partner / Customer experience **Employee/ Team Accountabilities:** + Be engaged in advancing ... procedures + Coordinates and supports the work of other team members, applying department and process experience ...and colleagues. TD is deeply committed to being a leader in customer experience , that… more
- Corning Incorporated (Corning, NY)
- …Organization (GLO) team as needed.** **o Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager.** + Maintain ... has strong preference for candidates with 2+ years of experience in Customer Service/ Corporate environment. +...processes. + Proactively and positively supports change and can lead change when required. + Motivated team … more