- Amazon (New York, NY)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team . This is a unique opportunity to engage with AWS ... of SCE, you will be responsible for managing a team to lead the end to end...and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,… more
- Veolia North America (New Rochelle, NY)
- …functions, as needed. The incumbent is responsible for providing an enhanced customer experience by meeting targeted call center, backoffice, revenue integrity, ... The role will provide supervision to the New York Customer Service Leader and/or CSRs. This spans...of Metering, with ongoing divisional projects for improving the customer experience (ie CC&B Upgrades, Web Upgrades,… more
- Acxiom (Albany, NY)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
- Wolters Kluwer (Colonie, NY)
- …and resolve non-standard operational problems. You will act as a resourceful team member, contributing significantly to customer satisfaction and operational ... Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software… more
- Mobile Health (Queens, NY)
- About Mobile Health Mobile Health is a market leader in occupational health and employment-related screening services across the United States. With five ... we are looking for amazing people to join our team ! Location This position 75% is remote (US Only);...additional travel, as needed. Overview The Senior Manager of Customer Success Management serves as a key strategic and… more
- Celestica (New York, NY)
- …Americas Country: USA **Summary** The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team ... experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and … more
- DoorDash (New York, NY)
- …and thrive on turning challenges into long-term success. About the Role In this role, you'll lead a team of Customer Success Managers who work closely with ... About the Team The Customer Success team...engagement initiatives, and by collaborating cross-functionally to enhance the customer experience . + Capacity & Resource Planning.… more
- Veralto (East Greenbush, NY)
- …Preventative Maintenance service appointments with customers in addition to providing various customer service activities within the Service team . As part of ... Best by Black Employment & Entrepreneurial Magazine, XOS is leader in elemental analysis instrumentation. This position is responsible...are celebrated? If so, we want you on our team as a ** Customer Support Specialist** in… more
- TELUS Agriculture & Consumer Goods (NY)
- …will work with targeted organizations to ensure they have a successful onboarding experience and will serve as the key customer contact, essentially owning ... and hands-on training in the field for an assigned customer list within a specific region. + Lead...software and customer satisfaction. + Aid the Customer Success team in developing training materials… more
- Wolters Kluwer (Albany, NY)
- Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software ... your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential opportunities, professional… more