- Palo Alto Networks (Santa Clara, CA)
- …the forefront in the industry. **Your Impact** + Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and ... at least 2 years experience in a management OR lead role in a high-touch or white-glove support...times, and service bottlenecks. **The Team ** Our technical support team is critical… more
- LiveRamp (San Francisco, CA)
- …rapidly evolving compliance and privacy requirements.** **You will:** + Become a member of our Technical Support team , and work to solve technical ... choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity,...growth. + Work in tandem with LiveRamp's Global Customer Support team while providing technical … more
- Oracle (Sacramento, CA)
- … technical support to clients, serving as a liaison to the offshore technical team or product support . **Sales Pursuit Support :** You'll conduct ... and identifying needs and changes. + Customer relationship building and can lead technical discussions and present solutions effectively. **Staying up to… more
- Oracle (Sacramento, CA)
- … technical support to clients, serving as a liaison to the offshore technical team or product support . **Sales Pursuit Support :** You'll conduct ... + solid understanding of SaaS functionality, processes, and capabilities The tech lead is accountable for all technical scope items, works collaboratively… more
- Identiv (Santa Ana, CA)
- …solutions to our customers. As an integral member of Hirsch's Technical Services team , the Velocity Vision Technical Support Specialist Level II works ... Sales Engineers, Software Engineers, Technicians and Product Managers. The Technical Support Specialist must be able to...to diagnose problems * Ability to actively participate in team support by proposing and implementing solutions.… more
- PagerDuty (San Francisco, CA)
- …on a technical level and serving as an escalation point for our Frontline Technical Support team . Your responsibilities include providing technical ... that extra mile for our customers. Are you a Technical Support Engineer who shares our values...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team ,… more
- IBM (San Jose, CA)
- …As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will ... other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand....around the globe. You will act as a global team member contributing to seamless 24x7 "follow-the-sun" support… more
- Cornerstone onDemand (San Francisco, CA)
- …trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team . **In this role you will ... of their environments, priorities, and use cases, and tailoring support accordingly. + Lead and participate in...and engineering leaders. + Mentor, advise, and train other technical support team members, promoting… more
- LiveRamp (San Francisco, CA)
- …satisfaction and company growth. + Work in tandem with LiveRamp's Technical Services team while providing technical support to many of the world's ... and improve efficiency for existing ones. **Your team will:** Dedicated Support Engineers deliver seamless technical support and troubleshooting services… more
- Intuit (Mountain View, CA)
- …employees. **Qualifications** + Minimum 10-15 years of C-Suite Senior Executive Technical Support and/or Executive Team Lead experience both PC, Mac, ... can put your interpersonal skills to use while solving technical problems for our senior leadership team ?...looked upon as the 'go to' lead technical resource for all IT related support … more