- Leonardo DRS, Inc. (Bridgeton, MO)
- …mission, values and culture of the organization + Maintain timely and accurate helpdesk records using the ticket management system + Update job knowledge by ... confidentiality of information **Job Responsibilities Part II** **Qualifications** + Associate 's degree in business administration, management information systems, mathematics,… more
- TekSynap (St. Louis, MO)
- …of the business applications. + Determiningthe increased cases received by the IT Helpdesk . + Improving and adjusting the Virtual Desktop system. + Design and ... examining the documentation of the Virtual Desktop Infrastructure. + Executing helpdesk calls and classifying cases according to their priorities and accelerations.… more
- Robert Half Technology (Kansas City, MO)
- …and troubleshoot end-user devices, software, and peripherals. * Provide responsive helpdesk support, managing issues through a ticketing system. * Support user ... group memberships, and device recovery processes. * Collaborate with tech teams and vendors to address IT challenges and...3-5 years of proven experience in desktop support. * Associate degree in IT or equivalent relevant experience. *… more